What are the responsibilities and job description for the Data Center Engineering Operations Technician - Level 4 position at Amazon Data Services, Inc.?
Join the dynamic team at AWS Infrastructure Services, where we are responsible for the design, planning, delivery, and operation of global cloud infrastructure. Our mission is to ensure the smooth operation of AWS data centers and the equipment that supports our customers' access to innovation.
As a Data Center Engineering Operations Technician (EOT), you will be an essential part of our operations team, engaging in hands-on electrical and mechanical operations as well as troubleshooting. You will work with various critical equipment, such as diesel generators, switchboards, UPSs, and HVAC systems, ensuring they are maintained to the highest standards.
This position offers a 24 / 7 shift coverage, which includes 12-hour rotating shifts. You will be required to possess an active Top Secret security clearance, and be prepared to obtain and maintain an active TS / SCI security clearance with polygraph.
Key Responsibilities :
- Operate and maintain mechanical and electrical systems in the data center.
- Troubleshoot facility equipment and rack-level events within our service level agreements.
- Conduct maintenance tasks such as filter changes, HVAC PMs, and power installations.
- Assist Data Center Operations technicians and conduct root cause analysis of equipment failures.
- Ensure compliance with safety procedures at all times.
- Document procedures and routine operational readings of equipment.
- Utilize the internal CMMS for managing workflows and spare part inventory.
- Supervise external contractors performing maintenance services.
- Respond to emergency calls outside of regular hours.
- Drive innovation and efficiency within operational practices.
Physical Requirements :
Qualifications : Basic :
Preferred :
At Amazon, we value diverse experiences and encourage applicants from all backgrounds to apply. We strive for a work-life harmony and promote an inclusive culture that enables everyone to contribute boldly and collaboratively.
If you have a disability and require accommodations during the application process, please let us know.