Senior Manager Business Development , Amazon Pharmacy

DESCRIPTION

About Us: At Amazon Pharmacy, we believe that by removing and reducing the barriers that prevent people from taking their medications, we can help customers conveniently get the medications they need, when they need them and take them as prescribed. We have provided customers with the ability to find transparent and simple pricing, receive 24/7 customer service support, and have their meds delivered to their doorsteps while creating programs and products that embody our mission and position ourselves in becoming the world’s safest and fastest online pharmacy.

The Role: We seek a Principal Business Development leader to drive growth within our strategic payer accounts. This role focuses on expanding relationships with existing pharmacy benefit managers (PBMs), health plan clients and other payers; identifying new revenue opportunities, and ensuring exceptional client satisfaction. You'll lead a team of BD and account management professionals who must provide high-quality client support (e.g., reporting and data analytics, periodic business review meetings), address client needs, and think creatively with those clients to grow customer adoption. You will also bring the voice of the customer – our strategic accounts and clients – in working with a high functioning product and technical team to develop the products and services that will grow business.

You will be adept at building relationships and have a successful record of growing accounts and revenue generation, and also at building relationships with peer stakeholder groups internally to launch new large-scale accounts successfully. You are a people manager with demonstrated skill in developing talent and implementing systems that scale the work of your team. You enjoy working closely with customer teams to develop strategies that highlight industry-leading successes across various forums and events. You’ll leverage creativity to build and convey compelling value propositions and work cross-organizationally to foster alignment and eliminate obstacles.

Key job responsibilities
- Deepen C-suite relationships within existing strategic accounts to uncover growth opportunities

- Develop and execute account-specific growth strategies that align with Amazon Pharmacy’s and the client's business objectives

- Lead RFP responses for expanded business opportunities and contract re-negotiations

- Partner with product and technical teams to ensure our roadmap addresses strategic client needs

- Build and mentor a high-performing team of BD and account management professionals

- Create scalable processes and frameworks to support account growth and team efficiency

- Serve as the voice of our key clients within Amazon Pharmacy, advocating for their needs and translating them into actionable insights

BASIC QUALIFICATIONS

- 12 years of developing, negotiating and executing business agreements experience
- Experience managing teams
- Bachelor's Degree or higher
- 12 years of healthcare business development or strategic account management experience
- Proven track record of growing revenue within existing enterprise healthcare accounts
- Deep understanding of PBM and health plan business models and buying processes
- Demonstrated success building and maintaining C-level relationships in healthcare
- Experience leading and developing high-performing teams
- Strong analytical skills and ability to translate complex data into actionable insights
- Thrive in a rapidly changing environment, which requires prioritization, constant learning, juggling multiple responsibilities at once, and taking calculated risks
- Excellence in executive communications and presentations
- Ability to influence and align multiple stakeholders across a large organization
- Ability to travel up to 20-50% for client visits and engagement

PREFERRED QUALIFICATIONS

- 12 years of developing, negotiating and executing business agreements experience
- Experience managing teams
- Bachelor's Degree or higher
- 12 years of healthcare business development or strategic account management experience
- Proven track record of growing revenue within existing enterprise healthcare accounts
- Deep understanding of PBM and health plan business models and buying processes
- Demonstrated success building and maintaining C-level relationships in healthcare
- Experience leading and developing high-performing teams
- Strong analytical skills and ability to translate complex data into actionable insights
- Thrive in a rapidly changing environment, which requires prioritization, constant learning, juggling multiple responsibilities at once, and taking calculated risks
- Excellence in executive communications and presentations
- Ability to influence and align multiple stakeholders across a large organization
- Ability to travel up to 20-50% for client visits and engagement