Sr. Technical Program Manager

DESCRIPTION

Amazon Pharmacy’s vision is to be Earth’s most customer-centric pharmacy. Privacy and Security are essential to earning and maintaining customer trust while achieving that vision. We are looking for great people who are passionate about the future of healthcare, are excited about solving complex problems to protect our customers, and raising the bar for privacy and security standards.

This position will require a broad set of skills that will range from deep-dive analytical problem solving to executive reporting. You will be working directly with service teams, pharmacy operations teams, technical program managers, and compliance professionals to ensure that Amazon Pharmacy services are compliant with our security and privacy policies.

The right person will demonstrate proven track of software delivery and good management experience to manage numerous stakeholders and ambiguous processes; understand how to evaluate control effectiveness; understand potential risks and how to address them; provide in-depth consultation; be able to deliver high priority projects; and have the ability to prioritize mitigation efforts using risk management concepts.


Key job responsibilities
- Develop deep knowledge of SDLC, processes, best practices, and solutions utilized across Amazon.
- Leverage this knowledge to drive requirements and process improvements within Amazon Pharmacy.
- Perform independent and objective, risk-based impact assessments of Amazon Pharmacy processes and related controls with the goal of improving operations.
- Consult with Stakeholders such as Product Team, business process, and service owners to ensure that robust controls are in place to meet and exceed regulatory obligations.
- Act as subject matter expert by consulting and making recommendations for enhancements/new controls to improve the tech posture and reduce risk.
- Escalate trends through continuous monitoring and reporting to management. Support business and stakeholders by seeking out opportunities to simplify and automate metrics and reporting.

BASIC QUALIFICATIONS

- 7 years of working directly with engineering teams experience
- 5 years of technical product or program management experience
- 3 years of software development experience
- 5 years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules

PREFERRED QUALIFICATIONS

- 7 years of working directly with engineering teams experience
- 5 years of technical product or program management experience
- 3 years of software development experience
- 5 years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules