Sr Technical Program Mgr, AHS Marketing, AHS Performance Marketing

DESCRIPTION

Amazon Health Services (AHS) is on a mission to make it dramatically easier for customers to find, choose, afford and engage with the services, products, and professionals they need to get and stay healthy. We use design, service and technology to provide the best possible customer experience and change the way people think about healthcare. Our team owns Marketing for all of Amazon Health Services (AHS) along with all of the data that powers our optimization and valuation services. We are excited to help customers engage in a new Health Care paradigm and make truly lasting impact.

We are seeking a lead Technical Program Manager to partner with our AHS Marketing Tech team, consisting of three technical two-pizza teams (two SDE tech teams and one Analytical tech team). This position will require a broad set of skills that will range from deep-dive analytical problem solving to executive reporting. You will be working directly with Marketing Tech teams, Marketing business teams, and all of our partner teams, which include teams within and outside of AHS.

The right person will demonstrate proven track of software delivery and good management experience to manage numerous stakeholders and ambiguous processes; understand how to evaluate control effectiveness; understand potential risks and how to address them; provide in-depth consultation; be able to deliver high priority projects; and have the ability to prioritize mitigation efforts using risk management concepts. We are looking for a leader who excels at building and managing mechanisms, continuously evaluating how to improve these mechanisms, and then revising on an ongoing basis. AHS is in start-up mode, and we are seeking a leader that is flexible, dynamic, and can proactively make recommendations on how to improve our approach.

#everydaybetter

Key job responsibilities
- Architecting, building, and owning mechanisms between technical teams and our partners. Surfacing status and key issues with partner development and ensuring projects stay on task,
- Identifying and problem-solving risks across the software development lifecycle and developing escalation paths where appropriate,
- Owning key business processes and leadership mechanisms for flagship projects and coordinating task development and completion,
- Supporting career development and growth within the team by sharing mechanism best practices and participating in the team’s recruiting efforts

About the team
We work with all four AHS businesses (One Medical Primary Care, Pay-per-visit, Pharmacy, and Health Benefits Connector) and multiple teams outside AHS, including Homepage, Detail Page, Your Orders, central Traffic teams (Paid Search, Outbound, Paid Social). We work on projects that will drive the most impact across AHS, and therefore build solutions that span across organizations. In addition to our tech teams, you will work closely with the AHS Marketing business teams on new ideas and implementation. And you will work closely with our AHS Marketing Analytics team including Data Engineers and Business Intelligence Engineers.

BASIC QUALIFICATIONS

- 5 years of technical product or program management experience
- 7 years of working directly with engineering teams experience
- 3 years of software development experience
- 5 years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules

PREFERRED QUALIFICATIONS

- 5 years of technical product or program management experience
- 7 years of working directly with engineering teams experience
- 3 years of software development experience
- 5 years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules