Sr. Site Technical Manager, Device Postponement Operations (DPO)

Description

The Senior Site Technical Manager (STM) is responsible for development, qualification, and validation of assembly, test, and pack out processes for Amazon’s Devices Products in a multi-product, automation-focused factory. STMs troubleshoot and resolve technical, material, and process issues, oversee assembly and packout processes, drive cost, process, and yield improvements. STMs apply lean methodologies, support site acceptance testing (SAT), and DFx (Design for Automation, Manufacturing, Cost). STMs work closely with Amazon’s Contract Manufacturer (CM) and Amazon’s product design and automation engineers.

Key job responsibilities

As Senior STM, You

• are the technical lead for assigned programs in a fast-paced, packout factory;
• expedite resolution of technical, material, and process issues for multiple products;
• ensure the CM’s consistent execution of factory, assembly, and packout processes to meet established quality protocols;
• review and approve the CM engineering team’s assembly process, line qualification, line balancing, process yield improvements;
• identify required assembly & test fixtures for new and existing products;
• lead the process planning, drive continuous improvements to manufacturing processes;
• oversee the development of standard operating procedures and processes;
• identify and drive quality improvement and cost reduction goals.
  
  

https://www.amazon.jobs/content/en/teams/devices-services/operations-supply-chain

A day in the life

The STM will be actively engaged in managing the factory and its processes, on the floor working with suppliers and operators, monitoring the performance of packout lines, and identifying ideas for continuous improvement. As new programs are introduced to the site, the STM will play a key role in identifying the manufacturing processes to aid in scoping work and cost. And as issues arise, the STM will be the key leader to bring together all the technical resources needed to quickly diagnose, triage, contain, fix, and restore services to enable the site to meet its on-time delivery goals.

About The Team

Device Postponement Operations (DPO) is Amazon Lab126’s team responsible for in-region postponement, customization, and pack-out of Amazon’s innovative devices. We finalize the assembly of devices using automated assembly and pack-out lines so that Amazon can customize products to meet just-in-time demand. We enable Amazon to deliver very quickly to our customers the right configuration of a product at low cost and high quality.

Amazon’s Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Lab126 have produced devices like Fire TV, the Echo Family of products, and Astro. We deliver delightfully unique Amazon experiences, giving customers instant access to everything, digital, or physical.

Basic Qualifications

• BS in Industrial or Mechanical Engineering or equivalent;
• Technical PM or Operations PM Experience as on-site lead for high-volume manufacturing and packout, leading issue resolution, and assembly and process development and qualification;
• Demonstrated experience line balancing, SOP generation, personnel training;
• Demonstrated experience developing assembly and quality inspection processes while launching programs in a phase-gate release (e.g. xVT, Ramp) process;
• Demonstrated ability to resolve complex issues in creative, efficient, and effective ways while collaborating with cross-functional and away teams;
• Experience with data management and analysis using Minitab (or equivalent), yield reporting with Pareto, Cp/Cpk, GR&R;
• Experience with quality concepts, tools, and methods such as 8D, DOE, COE, FMEA, fishbone diagrams, 5Whys, etc.;
• Excellent oral and written communication skills, including effective presentation of complex data;
• 10 years’ experience in operations, working with and managing OEM/CM suppliers, throughout the product life cycle from Concept to EOL.
  
  

Preferred Qualifications

• MS in Industrial, Mechanical, or Mechatronics, or equivalent;
• Manufacturing knowledge and relevant work experience in Supplier Quality, Product Quality, or Product Reliability;
• Lean-Six Sigma Kaizen Experience;
• Experience with basic metrology equipment such as OMM, caliper, height-gage;
• Experience with PLC, IPC, pneumatics, servomotors, knowledge of 6DOF, Scara, or Gantry programming;
• Experience working with automated equipment suppliers and integrators;
• Technical expertise in at least one of Industrial Automation, Robotics, Human Centered Design;
• 5 yrs of experience working with high-volume packout automation, robotics, or similar, having demonstrated a proven ability to enforce design for manufacturing and automation, ideally as an STM;
• Published articles, authored or co-authored journal or similar documentation.
  
  

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.


Company - Amazon.com Services LLC

Job ID: A2925839