What are the responsibilities and job description for the Cloud-Based Contact Center Innovators Wanted position at Amazon Services LLC?
Unlocking Customer Service Excellence with Cloud Technology
At Amazon Services LLC, we're driving innovation in cloud-based contact centers to deliver exceptional customer experiences. Our vision is to provide businesses with scalable and efficient solutions that meet their evolving needs.
Amazon Connect is a highly disruptive platform that enables companies to build modern contact centers in the cloud, empowering them to provide personalized and dynamic customer service.
We're seeking talented Senior Software Developers to join our team and contribute to the development of this innovative service. As part of the AWS Solutions organization, you'll work closely with senior technical leaders to design and develop scalable systems that meet the highest standards of reliability and efficiency.
Key Responsibilities:
- End-to-end ownership of code from design to deployment
- Collaboration with cross-functional teams within AWS to drive innovation and growth
- Strong understanding of computer science fundamentals and practical industry experience
- Designing and developing efficient, reliable, and scalable systems
Requirements:
- 3 years of professional software development experience
- Experience programming with at least one software programming language
- Full software development life cycle experience, including coding standards, code reviews, source control management, build processes, testing, and operations expertise
- Bachelor's degree in computer science or equivalent, or 3 years of building complex software systems experience
At Amazon, we value diversity and inclusion, creating an environment where everyone feels welcome and supported. We offer endless opportunities for knowledge-sharing, mentorship, and career advancement to help you develop into a better-rounded professional.
We strive to become Earth's Best Employer by continuously raising our performance bar. This means providing you with the resources and support needed to excel in your role and grow as a professional.