What are the responsibilities and job description for the Customer Service - Amazon position at Amazon Warehouse?
Amazon Locker Customer Returns Associate
Job Overview
You’re on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker retail locations. We are looking for associates who are ready to delight our customers with quality service, have an up-for-anything attitude, and thrive in an ever-changing environment. Our associates go beyond assisting with customer orders, they connect personally with our customers and uplift their lives – even if for just a few moments. Associates work in designated retail locations – where it’s convenient for our customers – helping facilitate the delivery and return of customer orders.
Duties & Responsibilities
Some of your duties may include
- Receive, pick, and stow customer orders, process returns, and prepare for delivery.
- Assist customers with questions they may have.
- Work through problem-solving scenarios for customers.
- Maintain a clean, safe, and organized workspace.
- Manage responsibilities for a Locker location, including opening and closing site.
- Use technology like smartphones and handheld devices to sort, scan, and prepare orders.
- Receive truck deliveries.
You will also need to be able to do :
What it’s like at Amazon Locker locations
Why You'll Love Amazon
We have jobs that fit any lifestyle, state-of-the-art workplaces, teams that support and listen to our associates, and company-driven initiatives and benefits to help support your goals.
Our jobs are nearby, with great pay, and offer work-life balance.
Our workplace is unlike any other.
Our team supports and listens to you.
Our company supports your goals.
Learn more about all the reasons to choose Amazon.
A full list of benefits and criteria for each to be offered a successful applicant can be found on our benefits page.
Requirements
Candidates must be 18 years or older with the ability to understand and adhere to all job requirement and safety guidelines in English.
How To Get Started
You can begin by applying above. If you need help with your application, you can start with our step-by-step guide.
If you have questions regarding the hiring process, please visit our support landing page.
If you have a disability and need an accommodation during the application and hiring process, including support for the New Hire Event, or need to initiate a request prior to starting your Day 1, please visit our People with Disabilities landing page or contact the Applicant-Candidate Accommodation Team (ACAT). You can reach us by phone at 888-435-9287, Monday through Friday, between 6 a.m. and 4 p.m. PT.
Equal Employment
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Salary : $110
