ISV Principal Account Manager - Security and Observability, US-West-ISV

The Team

The AWS West Area Sales team is responsible for serving the needs of medium to large enterprise customers based in the western United States region. Our team is part of the ISV segment, and we focus on infrastructure and security customers. Our team takes pride in leading customers through an accelerated and innovative cloud journey and creating long-term business relationships of value and trust.

As part of the AWS West Area Sales team, you will have the opportunity to work alongside a motivated team that values and encourages diversified perspectives and ideas to best equip customers with the most innovative and comprehensive solutions.

The Role

Would you like to be part of a business helping hyper-growth ISVs innovate and exceed revenue goals? Do you have the business savvy skills necessary to motivate a cross-functional team including sales, product, and alliances to deliver business growth for AWS and our ISV partners?

AWS is seeking an experienced Principal Account Manager for selling to Strategic ISVs and to expand the business with our hottest ISV customers. The Principal Account Manager will be responsible for setting a long-term strategy and executing daily to grow customers. In addition to being a customer, these companies partner with AWS as an ISV and have multiple GTM goals. In the role, you will build and maintain broad relationships, develop and manage opportunities, and facilitate a large team of extended resources.

Key Job Responsibilities

The Principal Account Manager is responsible for teaming with all aspects of the customer’s organization. This includes C-level executives, engineering, IT / operations, partner org, and sales. Skills required to build relationships across an account include creative systems thinking, visioning, and executing via collaboration with an extended team to address all ISV customer's needs. The Principal Account Manager is responsible for selling at the most strategic (C-level) within the account and implementing a broad strategy for earning customer acceptance and service implementation. The Principal Account Manager works collaboratively with all appropriate AWS resources (Executives, Partner, Support, Solution Architect) to support customer interests, and will understand how to strongly advocate for the customer in harmony with what the AWS business needs. In addition to new service adoption and new line of business development, this role includes dotted line responsibility for partnership and technical collaboration.

A Day in the Life

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work / Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional.

Minimum Qualifications

• 7 years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience
• 5 years of building profitable partner ecosystems experience
• Experience developing detailed go to market plans

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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