What are the responsibilities and job description for the Catalog Manager, Kids+ position at Amazon?
DESCRIPTION
Come join Amazon Kids, where we own an all-in-one kids’ media subscription packed with fun and educational content. Kids offers thousands of kid-friendly TV shows, movies, books, games, and educational apps. We deepen kids’ love of their favorite characters through multiple interconnected entertainment experiences, uniquely letting kids play what they watch and read about inside a safe, caregiver-controlled environment. Our product is available on Amazon and third party devices in 5 marketplaces worldwide (and growing). In this role you will work on the content included in the subscription, making sure that kids have access to fun, trending, educational, and representative titles!
The ideal candidate will have a proven track record in taking on end-to-end ownership and successfully delivering results in an ambiguous, fast-paced, and dynamic business environment. They are analytical, enthusiastic, self-motivated, detail-oriented, and customer-focused, with the ability to handle ambiguity and influence across the organization.
Key job responsibilities
This role will work closely with the business, technical, marketing, and product teams to manage the Amazon Kids catalog. They will become an expert in children’s content, including a deep understanding of age appropriateness, educational value, and more. This is a multi-faceted job in a fun, start-up like environment that requires flexibility, agility, creativity and a sense of humor.
Responsibilities include:
- Ingest and remove content from the catalog by following pre-defined SOPs and workflows
- Own age appropriateness guidelines
- Troubleshoot issues, track defects and drive them to resolution by partnering with engineering teams
- Help drive automation of workflows
- Improve SOPs and troubleshooting documentation
- Provide oversight and guidance to our Content QA team
A day in the life
This role works closely with our acquisition (Business Development) team, marketing team, and tech teams to deliver content to our customers. You will track the titles that go in and out of the Amazon Kids subscription and influence how they are categorized by adding age, genre, character, and other tags for each piece of content. You will work with counterparts in the EU and Japan to refine ingestion SOPs to ensure that we launch content in a timely manner to delight customers.
About the team
The Kids content team is responsible for making and acquiring content for the Kids subscription service based on characters, worlds, and trends that kids want. We are a versatile, fast-paced team that spans both content strategy and operations. Content is king in our subscription and this role has a first hand impact on which titles customers have access.
BASIC QUALIFICATIONS
- 3 years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
- Experience working cross functionally with tech and non-tech teams
PREFERRED QUALIFICATIONS
- 3 years of driving end to end delivery, and communicating results to senior leadership experience
- 3 years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Salary : $66,800 - $142,800
