Demo

Employee Relations Manager, AMZL Employee Relations

Amazon
Chicago, IL Full Time
POSTED ON 1/14/2025
AVAILABLE BEFORE 4/3/2025

Employee Relations Manager, AMZL Employee Relations

Job ID : 2818201 | Amazon.com Services LLC

The North American Employee Relations (ER) team supports Field Operations organizations across fulfilment and logistics business lanes. The central objective of our team is to ensure treatment of employees that is fair, respectful, and consistent with our framework of our core business values and objectives. To support that objective, this position’s responsibilities fall into proactive and reactive categories. We are seeking an ER Manager with a demonstrated ability to collaborate with and influence field operations managers, human resources, and contractors; to analyze multiple levels of employee and partner feedback to identify risks and gaps; to create, audit, and sustain positive workplace relations programs; and to design and conduct positive workplace relations training that drives best practices. The Manager also will work reactively on crisis-oriented situations that typically can only be successfully addressed under severe time constraints. The individual will work reactively on employee relations issues that may arise at a single station, within a specific geographic region, or network-wide. Balancing time between projects and crisis-response is a critical component for success in the position.

Apply now, read the job details by scrolling down Double check you have the necessary skills before sending an application.

The Manager will possess employee and labor relations expertise, excellent judgment, and highly-developed analytical, interpersonal, and communication skills. The Manager will be comfortable both presenting to senior leaders and communicating with front-line employees. The successful Manager will be a strong project manager, capable of independently owning large-scale, network-wide projects. The Manager will quickly become an important “source of truth” regarding whether the organization is meeting its core values and principles.

This is a full-time position that reports into the WW Consumer organization for Amazon.com. The resident location of the individual preferably based in the Midwest, in the geographic area of primary support and preferably in a location near a major airport convenient for air travel. This position will support sites across one or more operational regions so comfort with travel is key. The successful candidate must be capable of significant domestic travel, sometimes with short notice, up to 50% of the time.

Key job responsibilities

  • Detect and Mitigate Risks : Apply employee and labor relations expertise to successfully identify trends, gaps, and challenges; execute solution-focused strategies and programs to mitigate risks
  • Crisis Management : Work reactively on crisis-oriented partner issues under extreme time limitations while exercising excellent judgment
  • Project Management : Independently own large-scale, network-wide projects delivered on time that improve frontline partner experience
  • Analyze and Interpret Data : Exercise strong analytical skills using data and anecdotes to develop persuasive narratives and recommendations; demonstrated ability to define and measure success of programs
  • Communicate Effectively : Rapidly produce high-quality written communications that concisely analyze problems and recommends solutions; design and deliver highly-engaging training sessions
  • Collaborate : Build constructive relationships with critical stakeholders to share information and influence change
  • Problem Solve : Work independently with minimal supervision, in ambiguous situations, and persevere over internal and external barriers to drive resolutions
  • Work at Scale : Launch and manage sustainable mechanisms for entire networks

BASIC QUALIFICATIONS

  • Bachelor’s degree required
  • 7 years of relevant experience employee relations, labor relations, or labor / employment law with emphasis on labor and employee relations
  • Successful record of creating, improving and executing programs at scale
  • Excellent skills and attention to detail, able to juggle and prioritize multiple tasks simultaneously while delivering on commitments
  • Outstanding communication skills in written and verbal form; extensive public speaking, training, and / or communication skills
  • Ability to quickly connect with people across a wide variety of backgrounds
  • Skilled in MS Excel, Word, SharePoint & PowerPoint; curious about new learning technologies
  • PREFERRED QUALIFICATIONS

  • Advanced degree, JD, or other specialized training in labor / employee relations
  • Leadership experience in distribution, logistics and / or transportation industries highly desired
  • Experience building and launching programs that measurably impact positive engagement
  • Experience analyzing and using metrics to identify vulnerabilities and drive improvements in the employee experience
  • Comfortable in a fast-paced environment and able to manage through ambiguity and change
  • Solid sense of accountability, high-quality judgment and sound decision-making
  • Fluency in multiple languages
  • Ability to handle confidential information and escalate issues when appropriate
  • Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

    Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https : / / amazon.jobs / content / en / how-we-hire / accommodations for more information. If the country / region you’re applying in isn’t listed, please contact your Recruiting Partner.

    Posted : November 14, 2024 (Updated about 3 hours ago)

    Posted : December 5, 2024 (Updated 4 days ago)

    Posted : July 26, 2024 (Updated about 2 months ago)

    Amazon is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age.

    J-18808-Ljbffr

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Employee Relations Manager, AMZL Employee Relations?

    Sign up to receive alerts about other jobs on the Employee Relations Manager, AMZL Employee Relations career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $120,410 - $159,258
    Income Estimation: 
    $168,227 - $227,165
    Income Estimation: 
    $120,410 - $159,258
    Income Estimation: 
    $168,227 - $227,165
    Income Estimation: 
    $168,227 - $227,165
    Income Estimation: 
    $232,323 - $333,594
    Income Estimation: 
    $76,585 - $97,644
    Income Estimation: 
    $96,445 - $123,608
    Income Estimation: 
    $96,445 - $123,608
    Income Estimation: 
    $111,722 - $148,633
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at Amazon

    Amazon
    Hired Organization Address Canton, MS Full Time
    DESCRIPTION AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastruct...
    Amazon
    Hired Organization Address Tulsa, OK Full Time
    DESCRIPTION Our Site Leader is responsible for all budgetary, people development and operations objectives. The Site Lea...
    Amazon
    Hired Organization Address Umatilla, OR Full Time
    DESCRIPTION AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastruct...
    Amazon
    Hired Organization Address Greenville, SC Full Time
    Description Blink was the result of one of the most successful crowdfunding campaigns ever and is now part of Amazon Dev...

    Not the job you're looking for? Here are some other Employee Relations Manager, AMZL Employee Relations jobs in the Chicago, IL area that may be a better fit.

    Employee Relations Manager

    Cook County Sheriff’s Office, Chicago, IL

    Sr Employee Relations Manager

    Fresenius Medical Care, Downers Grove, IL

    AI Assistant is available now!

    Feel free to start your new journey!