What are the responsibilities and job description for the Infrastructure Escalation Specialist, Launch Execution position at Amazon?
DESCRIPTION
Join Amazon’s commitment to Customer Obsession by working with Amazon Surface Transportation, supporting all Middle Mile ground and yard operations across the Amazon network! Join Amazon's Launch Execution, Adoption, and Facilities (LEAF) team in our mission to revolutionize Middle Mile yard operations. We're seeking an Infrastructure Escalation Specialist to support our Fleet Infrastructure across the country.delivered as quickly, accurately, and cost effectively as possible.
The ideal candidate is detail-oriented and capable of managing strategic vendor relationships while analyzing invoice and purchasing patterns to inform critical decisions in infrastructure and fuel industries.
Key job responsibilities
• Support nationwide transportation network in a safe, customer-focused manner
• Develop and design solutions to difficult problems
• Manage outside contractors and vendors
• Handle multiple projects and daily activities, meet deadlines, and develop plans on how to accomplish departmental and distribution goals
• Ensure that all programs and procedures are followed, answering incident ticket escalations from 3rd Party companies
About the team
• The Launch Execution, Adoption, and Facilities (LEAF) team provides crucial infrastructure services (fleet and fuel) for multiple Amazon transportation business units, both internally and externally.
BASIC QUALIFICATIONS
- High school or equivalent diploma
- 1 years of using a computer maintenance management system in planning, scheduling and auditing overall facilities/maintenance activities experience
- 1 years of working with computers and Microsoft Office products and applications experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Travel up to 15% of the time
- 1 years of experience in project, construction, or customer-service facing role
PREFERRED QUALIFICATIONS
- 2 years of Microsoft Office products and applications experience
- Ability to work independently while maintaining all deadlines and critical date obligations Effective time management and organization skills
- Effective and professional communication skills Demonstrated ability to establish processes, workflows, standard procedures
- Self-starter that is able to identify opportunities and drive solutions
- Entry level competency in support of a full range of construction management/administrative tools and best practices
- Comfortable operating in an extremely fast-paced environment with a high degree of ambiguity
- Excellent problem solving skills with diverse stakeholder groups
- Real Estate due diligence, negotiation, or transaction experience
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
