What are the responsibilities and job description for the IT Equipment Coordinator , OTS position at Amazon?
DESCRIPTION
Job summary
Amazon, one of the top 100 companies in the United States, has an immediate opening for a IT Equipment Coordinator in our Fulfillment Center. Fulfillment Centers throughout the U.S. handle millions of items from tens of thousands of vendors and ships them across the globe each day. The successful IT Equipment Coordinator will be responsible for utilizing his/her skills to provide assistance to the operations team by maintaining IT inventory, coordinating ordering, delivery, and audits of assets assigned to the IT department, and maintaining general standardized housekeeping of all IT areas. Amazon seeks individuals who are willing to Work Hard, Have Fun, and join us in making Worldwide History.
Key job responsibilities
Responsibilities include allocation and maintenance of IT equipment throughout the Fulfillment Center. IT Equipment Coordinators are also responsible for the RMA and repair process for all devices under warranty. The IT Equipment Coordinator is a member of the larger IT team within the FC and will specifically support the Junior and Senior Technicians in daily projects and activities as directed. This position reports directly to the IT manager for the fulfillment center.
BASIC QUALIFICATIONS
Understanding of basic computer/network concepts and terms
Experience with inventory management and asset tracking
Experienced background with computers troubleshooting and repair
Experience in Microsoft Office applications including but not limited to MS Word, Excel, Power Point, and Outlook
High school diploma or equivalent • Stand/walk for 10-12 hours at a time
Willingness to work flexible shifts and schedule including weekends, nights, holidays, and rotating shifts from days to nights
Authorization to work in the U.S. without sponsorship
Must be able to bend and lift equipment throughout the shift
PREFERRED QUALIFICATIONS
Experience in maintaining inventory levels including storage and procurement
Experience troubleshooting thin clients, PCs, scanners, and portable handheld terminals
Experience troubleshooting and maintaining laser printers and zebra printers
Excellent customer service abilities
Excellent written and verbal communication skills
Highly self-motivated and customer-centric
Ability to manage multiple customer requests simultaneously
Ability to prioritize work based on department and production objectives
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
