What are the responsibilities and job description for the Learning Coordinator , Central Flow Learning position at Amazon?
DESCRIPTION
*This role is located in Tempe, AZ. It is fully on site and there is no relocation assistance provided*
Central Flow Learning Coordinator works with Program Managers, Area Managers, Flow Leads to coordinate all associate onboarding activities for the site.
Constantly improves the long-term capabilities of the area to which he/she is assigned. This position has a high level of program administrative management. The Learning Coordinator is assigned to the Learning Department and will hold responsibilities specific to that area. Overall responsibilities will include the following functions:
• Coordinate trainer identification program and track new hire onboarding and trainer audits
• Track learning curve and continuous improvement metrics at the site level
• Audit onboarding content for respective department and trainer standard work
• Coordinate and facilitate any training related programs
• Manage ticketing system and ensure tickets are closed within expected timeline
• Develop and track effectiveness of training programs, including orientation. Monitor adherence to the established training programs to ensure standard work in the training programs
• Actively seek ongoing skill development (i.e., participating and conducting skill classes, cross-training, etc.)
• Document feedback results to help the learning department identify strengths as well as area of improvement
• Assess development needs for individuals and groups
• Fully understand workflow and daily production goals
• Ability to solve problems: react quickly and productively, serving as a resource for specific problems and undertaking the appropriate steps to resolve
• Balance and prioritize multiple tasks
• Maintain a positive attitude and presence on the floor
BASIC QUALIFICATIONS
- High school or equivalent diploma
- 1 years of working with computers and Microsoft Office (including Outlook, Word, and Excel) experience
- Work 40 hours/week, and overtime as required
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Are 18 years of age or older
- 6 months of leadership experience in a retail, distribution or similar environment
PREFERRED QUALIFICATIONS
- 1 years of program management, logistics, operations, supply chain, transportation, or equivalent experience
- 1 years of management experience
- Bachelor's degree
- Experience with SQL
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
