What are the responsibilities and job description for the Manager, Infrastructure Technical Program Manager Fiber Delivery Team, Global Connectivity Infrastructure Development position at Amazon?
DESCRIPTION
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Amazon Web Services is looking for a highly motivated Manager to lead an extremely skilled multinational team that delivers one of the world’s largest and most complex fiber optic networks. This opportunity sits within our Fiber Deployment team. We develop new and innovative ways to scale and expand our network, while delivering operational excellence to our stakeholders. You will have strong ownership of our network implementation execution and the maintenance of relationships with strategic suppliers to expand and grow Amazon's AWS footprint across North and South America. You will have a history of expanding networks for multiple layers of telecommunications networks, covering outside plant physical construction, Program Management, and experience with fiber delivery. You will have a demonstrated ability to think strategically about business, program, product, and technical challenges, with the ability to knock down roadblocks for your partner commercial teams.
You will work closely with an active team of industry experts to identify, define and execute optimal solutions to Amazon's ongoing needs to connect its data centers. By applying a unique blend of program management and technology experience, you will work closely with both outside and internal teams to find creative, cost effective, and often innovative solutions to meet Amazon's ongoing growth and expansion needs across North and South America. The ideal candidate will be excited about the incredible opportunity cloud computing represents and will be passionate about building great teams that deliver high quality services. You will be customer centric and enjoy working in a fast-paced environment that requires strong technical and program judgment and great communication skills.
Key job responsibilities
· Serve as a key member of the Global Infrastructure Fiber Deployment team helping to drive overall Network Infrastructure expansion and connectivity.
· Provide end to end program and roadmap reporting to senior leadership.
·Work closely with vendors to understand their implementation schedule and deliver the required fiber as required.
·Work with internal business partners to establish correct prioritization.
· Work closely with finance partners, managing budgets.
· Work closely with internal customers to understand product roadmaps and devise programs to meet capacity requirements.
· Ensure the delivered assets meet the QA standards.
· Ensure the inventory is maintained for the region.
· Work closely with the team and customer to drive needed process development and streamlining.
· Drive resolution of program inefficiencies identified by your team.
· Create and manage KPIs to ensure your program portfolio is on track and the correct resources are in place.
· Work with employees on personal development programs ensuring on-growing development is occurring.
· Anticipate bottlenecks, manage risk and escalations, and balance the business needs versus technical constraints.
· Role will require 15-25% Travel.
A day in the life
Managing a multi-national team of highly motivated technical fiber deployment ICs keeps you on your toes. Working with your team to understand customer intakes and requirements, projected program timelines and need by dates. You’ll take best advice of the teams’ tools and process to ensure that all of the program deliverables are accurately and effectively tracked. You’ll want to spend time with the senior leader’s in your customer and stakeholder organizations in engineering, legal and finance to ensure that you have a birds eye view of new strategic projects that each is working on, and to identify corresponding risks and opportunities in your own program portfolio. You’ll also want to keep time to manage your and your teams’ relationships with vendors across NASA, ensuring that you are abreast of program challenges and critical developments. You’ll will stay abreast of technical product developments and look to take advantage of new technology in the market. You may venture to the field to see the deliverables in person to further your understanding of your program or manage needed senior level escalations.
About the team
The Global Infrastructure Fiber Deployment team is the premier cloud infrastructure delivery organization, drawing on a wide variety of skills and backgrounds from telecommunications, civil engineering, Construction, Fiber Engineering and network planning backgrounds.
We are open to hiring candidates to work out of one of the following location:
Herndon, VA
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
BASIC QUALIFICATIONS
- 5 years experience working in a Telecom Program Management or network construction/implementation or commercial implementation role at an ISP, telecoms operator, or Hyperscaler.
- PMP certification or relevant program management experience
- 3 years managing teams
PREFERRED QUALIFICATIONS
- Experience with Fiber Optic Network expansion, development or construction
- Experience process development or optimization.
- Experience in building and managing a team of program managers and ensuring the overall portfolio is heathy.
- Experience working across multiple domestic geographies and international markets.
- Ability to anticipate customer requirements and build strategic plans.
- Ability to distill down multiple programs and priorities to a clear concise program.
- Demonstrated understanding fiber installation and testing.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
