Demo

NAST Process Engineer, Project Support, North America Surface Transportation Amazon Customer Excellence System, NAST PE

Amazon
Tempe, AZ Full Time
POSTED ON 4/14/2025
AVAILABLE BEFORE 5/21/2025
Description

Amazon is seeking Process Engineers (PE) to work with the North America Surface Transportation (NAST) Amazon Customer Excellence System (ACES) team. The PE team is a regionally dispersed group of operational leaders driving process stabilization, standardization and continuous improvement for the NAST Network. This team is essential to establish best in class network performance across all performance paths, accelerate implementation of technology advancements and to strengthen the technical acumen and process knowledge for the operational leaders across the NAST network. As we continue to rapidly grow our yard footprint and infuse the organization with new talent, we need to ensure the operations teams are equipped with the functional expertise to successfully deliver expected gains for technology advances and network wide process improvements. The team will utilize tools to understand process control and establish process understanding with the outcome of minimizing variation between shifts, building and region, by driving standard operating procedures to deliver strong OP performance.

The team will also work closely with the Benchmarking and Quality teams to identify and define the input metrics for each of the process paths to prioritize and channel resources to address gaps in these input metrics.

Key job responsibilities

Responsibilities

As a Process Engineer, you will be responsible for identifying the opportunities across all process paths in your yards, prioritizing the improvement opportunities and partnering with TOM and NAST stakeholders to successfully execute. This role requires the ability to demonstrate ownership within your process path performance, interpret data, and lead through influence to deliver meaningful results translating to tangible productivity and efficiency gains across the TOM network. Some of the position’s key responsibilities include:

Identify process improvement opportunities within your assigned process path.

Develop and implement detailed standard operating procedures to support daily operations within optimized operating window for each fulfillment process.

Partner with operational leaders within TOM/FC to execute implementation of process improvements driving stabilization and standardization.

Deliver coaching and process path information to operational leaders within TOM as it relates to your respective process paths to support reduction of variation in process standards and knowledge gaps.

Execute, measure and support communication of project impacts in partnership with the site leaders responsible for day to day operations.

Work with cross-functional teams such as Benchmarking, Learning, TAI, Quality and TOM Operations to deliver results.

Ability to travel up to 50% of the time Regionally.

Basic Qualifications

  • 5 years of industrial engineer, operations engineer, manufacturing engineer, or project engineer in a manufacturing environment experience
  • Experience with Six Sigma, lean manufacturing
  • Knowledge of Microsoft Office products and applications (Excel, PowerPoint, Word, Visio, and MS Project) at an advanced level

Preferred Qualifications

  • Knowledge of AutoCAD, VBA, and SQL at the intermediate level
  • Bachelor's degree

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.


Company - Amazon.com Services LLC

Job ID: A2934789

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