What are the responsibilities and job description for the Operations Integration Specialist, Amazon Prime Air , Prime Air Commercial Operations position at Amazon?
DESCRIPTION
Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization. How do you get items to customers quickly, cost-effectively, and—most importantly—safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers, and are excited for what’s to come. Check out more information about Prime Air on the About Amazon blog ( https://www.aboutamazon.com/news/transportation/amazon-prime-air-delivery-drone-reveal-photos). If you are seeking an innovative environment, where you can apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you.
Prime Air is seeking an enthusiastic, highly skilled, data-driven and motivated experienced Operations Integration Specialist to drive scale and standardization at our expanding network. Operations Integration is a function responsible for the ideation and integration of operator tools, performance initiatives, & network scaling mechanisms of the Prime Air drone delivery network. The team is focused on providing solutions that positively impact daily execution and shape the forward looking vision of the operation and the network.
This is a highly collaborative role where you will work to solve complex problems with simple and practical solutions by developing a deep knowledge of the operation processes. You will be creating effective communication plans to provide visibility to all impacted teams to enable overall process alignment. You will be the first hand resource for site leads, regional managers, product, engineering, and expansion teams. As a firsthand contact for sites regarding process improvements and bench-marking, you will work on effective change processes and contribute to network standardization via best practice sharing. You will actively pursue best communication practices to breakdown information silos, set up actions plans and execute them to drive benchmark performance. You will help sites in developing effective labor planning strategies, metrics, and supporting tooling.
Key job responsibilities
• Develop operational business requirements to enable innovation, support user acceptance testing, conduct pilots, and deploy new process, hardware, and software solutions across the network.
• Communicate network changes, programs and events that will impact future short, medium and long-term sort and delivery operations to various stakeholders.
• Define and drive adoption of standard work into the daily routines and habits of operations and support staff.
• Contribute to deployment of Process Standard implementations and upgrades within drove delivery sites with site leadership and key stakeholders
• Ensure site management understands benchmark rates and is trained in technical configurations to drive accurate reporting and productivity boosts.
• Compile and manage day-to-day requests from Operation stakeholders.
• Run meetings with partner teams to track progress, implement new initiatives, and improve existing programs.
• Provide analysis and insights to senior leadership in order to influence and support tactical and strategic business decisions in an increasing diversity of areas.
• Improve and optimize workflows for maintenance teams.
BASIC QUALIFICATIONS
- 3 years of program / project management experience; experience working with tech and non-tech teams
- 3 years of defining and implementing process improvement initiatives using data and metrics
- BA in Business, Operations, Logistics or related field of study, or equivalent experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to leadership
- Data analysis skills (advanced MS Excel, SQL a plus).
- Effectively manage multiple competing priorities in an ambiguous, fast-paced environment.
- Excellent written and verbal communication skills.
PREFERRED QUALIFICATIONS
- Experience with Six Sigma, lean manufacturing
- MBA, MSc or MEng (Logistics, Supply Chain, Engineering or equivalent).
- Advanced data analysis skills (e.g. SQL)
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $68,900/year in our lowest geographic market up to $126,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Salary : $68,900 - $126,400
