Demo

Operations Project Specialist, Companion Products & Services (ComPAS)

Amazon
Sunnyvale, CA Full Time
POSTED ON 4/1/2025
AVAILABLE BEFORE 6/1/2025

DESCRIPTION

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced devices like Fire tablets, Fire TV and Amazon Echo.

Key job responsibilities
- The Operations Program Specialist (OPS) will support the Operations Accessories team through the new product introduction (NPI) engineering phases process and sustaining phases.
- OPS will work closely with the Lead core team members included but not limited to the Operation Program Managers and Project managers.
- OPS will be part of the core team that work with External Partners or CMs that will design and build our Accessories and Companion Devices.
- You will be responsible for managing project documentation including, but not limited to, Bills of Materials (BOM) and it is required to generate all the engineering change orders to keep the BOM up to date and stakeholders approvers into our PLM systems ( Agile/Townsend) .
- As the OPS you will also be part of the coordination of different build matrix configuration for evaluation of the components in the BOMs, different sets of tooling parts and components management materials ready for engineering builds.
- You will manage consolidation of the BOMs; Clear to build readiness and interface with teams to coordinate costed BOMs, allocation samples and XVTs budgets.
- You will have the experience working with internal and external CMs for the coordination of material availability and escalations as needed.

A day in the life
The Operations Project Specialist (OPS) will work closely with the Technical Program Managers (TPMs), Operations Program Managers (OPMs), Engineering Project Specialists (EPSs), Retail Engineering Program Manager (EPM), PPS (Packaging Program Managers) and the Core Engineering teams during the New Product Introduction process for Core Accessories programs. The OPS manages consolidation of all project documentation including, but not limited to, (BOM) Bills of Materials and generation of the engineering change orders at the Assy and Sell able skus (final packaging stage) in our PLM Systems.

About the team
We are a team that enhances the user experience to our customers using Devices like Echo, Kindle, tablets and Fire TV. We offer them the options to extend functionality, protect and enhance the look and feel of our devices with a variety of choices to delight our customers.

BASIC QUALIFICATIONS

- 4 years of program or project management experience
- 4 years of defining and implementing process improvement initiatives using data and metrics experience
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
- Experience using PLM data system like Agile, Teamform or similar that consolidate Bill of Materials or component and design instructions.

PREFERRED QUALIFICATIONS

- 3 years of driving end to end delivery, and communicating results to senior leadership experience
- 3 years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Salary : $66,800 - $142,800

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