What are the responsibilities and job description for the Principal Technical Program Manager, Amazon People Insight position at Amazon?
DESCRIPTION
The Amazon People Insights team sits at the core of the People Experience and Technology (PxT) organization, delivering world-class data foundations, analytics, and visualizations that empower leaders across HR, Worldwide Operations, and Corporate functions. Our mission is to build scalable products that help understand and manage Amazon’s global talent—spanning every job family, function, and geography.
Our innovative product suite ingests and analyzes vast amounts of people data to generate actionable insights through intuitive dashboards, integrated user experiences, and a Gen AI-powered assistant. Built using latest technologies—including the latest LLM models on Bedrock, OpenSearch, and more—this assistant is transforming how HR, Operations, and business leaders make informed, data-driven decisions. We collaborate closely with Amazon’s Business Data Technologies and leverage AWS’s most advanced Gen AI capabilities to shape the future of people analytics at Amazon.
At the heart of our ecosystem is Clarity, our flagship product that helps HR and business leaders explore, customize, and share people insights on a single, intuitive platform. Clarity enables teams to access dynamic reports, tailor analytics to their needs, and drive strategic workforce planning with confidence. Whether enhancing employee engagement in Fulfillment Centers, enabling ultra-fast delivery through Prime Now, or supporting flexible pickups via Amazon Locker, the People Insights team ensures that leaders across Amazon’s vast operations have the data they need to lead with clarity and impact.
💡 Are you excited to lead the technical program management efforts behind transformative, AI-powered analytics products, driving scalable impact across Amazon’s global workforce?
Key job responsibilities
We’re looking for a Principal Technical Program Manager to take on a leadership role in shaping the strategy and execution for Clarity and our Gen AI capabilities. In this role, you will leverage your deep technical expertise to guide cross-functional teams, manage end-to-end program lifecycles, and ensure the delivery of high-quality, large-scale solutions. You’ll partner with senior leaders to translate business goals into actionable technical strategies, defining roadmaps, aligning on requirements, and leading teams through complex technical challenges to achieve impactful outcomes.
In addition to driving the overall program strategy, you will own the delivery of large-scale, data-driven products, fostering a culture of innovation, collaboration, and excellence within the team. This is an opportunity to work at the intersection of technology and business, influencing Amazon’s global talent strategy while ensuring the team successfully navigates the complexities of delivering latest, AI-powered products.
BASIC QUALIFICATIONS
- 10 years of experience in software development and management, with a proven track record of delivering scalable, data-driven solutions in complex, fast-paced environments.
- 5 years of experience managing cross-functional technical programs with global impact, and a demonstrated ability to drive strategic, high-impact outcomes.
- Strong technical acumen, with hands-on experience working with engineering, data science, and UX teams to deliver large-scale, AI-powered products.
- Expertise in managing and mitigating technical risks across large programs, ensuring timely and quality delivery of product milestones.
- Excellent communication, presentation, and stakeholder management skills, with the ability to influence senior leaders and technical teams.
- Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent work experience.
PREFERRED QUALIFICATIONS
- Experience with large-scale Gen AI product development, particularly using AWS technologies such as Bedrock, SageMaker, or OpenSearch.
- Expertise in people analytics, HR tech, or workforce management, with an understanding of how data and insights drive business and HR decision-making.
- Proven ability to lead complex, multi-disciplinary teams through the technical challenges of building and scaling data-driven products.
- Experience with agile product development methodologies and managing iterative cycles across cross-functional teams in fast-paced environments.
- Strong business acumen and the ability to translate complex technical solutions into clear product strategies and business value.
- Master’s degree in Computer Science, Business Administration (MBA), or a related technical field.
- Passion for building innovative products that positively impact large, diverse organizations and drive strategic business outcomes at scale.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $159,300/year in our lowest geographic market up to $275,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Salary : $159,300 - $275,300
