What are the responsibilities and job description for the Privacy Compliance Specialist, Shopping Privacy & Trust position at Amazon?
Description
At Amazon, trust is of utmost priority and we strive to deliver customer-obsessed and privacy sensitive shopping experiences. We are looking for a customer-obsessed person who is passionate about privacy. You will deep dive into privacy compliance issues across multiple business lines and work with internal stakeholders to ensure privacy requirements are promptly addressed. If you are interested in enabling exceptional privacy and data management standards for customers, energized by a fast-paced and evolving environment, can deal with ambiguity, thrive at working independently and efficiently to address issues for internal stakeholders, and enjoy improving the processes you are a part of, this role may be a fit for you.
You will partner with a large set of business and technical leaders to implement both processes and tools to raise the privacy bar. You will evaluate new products and services to identify compliance obligations and help design solutions to meet them. You must be able to thrive in a fast-paced environment with high complexity and ambiguity.
Key job responsibilities
The ‘day-to-day’ aspect of this role will working with engineering and service teams to review Amazon Shopping services for compliance with global privacy obligations related to DSAR, deletion, retention, and other privacy policies. You will be responsible for working to help identify and resolve issues around how data is used, retained, and returned to customers. Additionally, you will spend time working to develop mechanisms for ensuring a consistent privacy experience through work with partner teams and across the broader Amazon environment.
Basic Qualifications
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $99,900/year in our lowest geographic market up to $164,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Company - Amazon.com Services LLC
Job ID: A2859224
At Amazon, trust is of utmost priority and we strive to deliver customer-obsessed and privacy sensitive shopping experiences. We are looking for a customer-obsessed person who is passionate about privacy. You will deep dive into privacy compliance issues across multiple business lines and work with internal stakeholders to ensure privacy requirements are promptly addressed. If you are interested in enabling exceptional privacy and data management standards for customers, energized by a fast-paced and evolving environment, can deal with ambiguity, thrive at working independently and efficiently to address issues for internal stakeholders, and enjoy improving the processes you are a part of, this role may be a fit for you.
You will partner with a large set of business and technical leaders to implement both processes and tools to raise the privacy bar. You will evaluate new products and services to identify compliance obligations and help design solutions to meet them. You must be able to thrive in a fast-paced environment with high complexity and ambiguity.
Key job responsibilities
- Conduct privacy compliance reviews and make determinations related to DSAR, Deletion, and Retention for a wide range of technical products, devices, and services.
- Identify privacy related issues and effectively manage escalation and exception processes, including communication to leadership as needed.
- Develop, improve, and maintain procedures and SOPs used by privacy reviewers.
- Work with stakeholders such as privacy, legal, policy, and engineering teams to ensure sound protocols are in place to manage evolving privacy obligations.
- Contribute to improvements to privacy review processes, mechanisms, and tooling.
- Assist in maintaining other privacy-focused documentation including procedures and internal guidelines.
- Support cross-functional projects to address emerging global privacy obligations.
- Audit services and drive remediation.
- Policy Engine reports evaluation and remediation
The ‘day-to-day’ aspect of this role will working with engineering and service teams to review Amazon Shopping services for compliance with global privacy obligations related to DSAR, deletion, retention, and other privacy policies. You will be responsible for working to help identify and resolve issues around how data is used, retained, and returned to customers. Additionally, you will spend time working to develop mechanisms for ensuring a consistent privacy experience through work with partner teams and across the broader Amazon environment.
Basic Qualifications
- 3 years of experience in an information security, privacy, compliance, risk management role or role with comparable experience.
- Bachelor’s degree or relevant work experience.
- 4 years of experience in an information security, privacy, compliance, risk management role or role with comparable experience in or working closely with technology industry.
- 3 years of experience working in a global, large-scale, complex, and fast-paced environment.
- Experience communicating with a wide range of internal stakeholders.
- Experience assessing risk and compliance against internal policies and procedures.
- Excellent written and verbal communication skills.
- Relevant privacy certifications (CIPP-US, CIPP-EU, CIPM, CIPT).
- Experience working with world-wide regulatory requirements for privacy and mitigate privacy risks.
- Proven analytical capabilities; experience with developing reports, metrics, and reporting mechanisms
- Experience communicating effectively with engineering and technical stakeholders.
- Experience working in an internal customer facing role, effectively supporting multiple projects simultaneously.
- Experience with GDPR, CCPA, and other privacy regulations.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $99,900/year in our lowest geographic market up to $164,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Company - Amazon.com Services LLC
Job ID: A2859224
Salary : $99,900 - $164,800
