What are the responsibilities and job description for the Program Manager II, RSR Middle Mile Planning & Execution position at Amazon?
Description
Are you a visionary personality looking for an opportunity to think big and deliver results? Can you work on developing a holistic long-term Transportation Network strategy that will optimally flow millions of items from thousands of vendors to tens of millions of customers? Do you enjoy breaking down and solving complex problems for the benefit of a quickly expanding customer base, focusing first on our Customer and working backwards? Do you want to be part of a newly formed and growing organization that is designing and launching new business models across the world? If so, Amazon Last Mile Delivery is looking for you. The Last Mile Delivery team is looking for a Middle Mile Planning Manager to plan middle mile configurations and connectivity for new and existing rural delivery stations across North America.
Amazon Rural Last Mile Delivery is an emerging organization that executes delivery of small parcel and heavy/bulky packages across North America. We merge multiple service types to enhance the customer experience in communities which we don't currently serve.
The Middle Mile Planning Program Manager role will be diving deep into configurations and data while simultaneously thinking big, building long-term strategic designs that optimize for cost, coverage, speed, and, most importantly, Customer experience. The candidate will communicate these designs and strategic visions to leadership across retail, transportation operations, technology teams, and senior leadership.
Influencer: Innovative leader that will identify opportunities and influence organizations to gain support and overcome resistance with data and persuasion.
Leader: Lead teams to consistently deliver valuable projects.
Doer: Deliver end-to-end operations projects, working through the many obstacles along the way.
Communicator: Communicate expectations and requirements equally well with business and technology teams, and capacity to write well-reasoned and data-driven proposals, performing your own data analysis as necessary.
Problem Solver: Utilize exceptional problem-solving skills to work through difficult challenges.
Results driven: Take stretch goals and wow the internal and external customers with exceptional outcomes.
Key job responsibilities
Basic Qualifications
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Company - Amazon.com Services LLC
Job ID: A2887917
Are you a visionary personality looking for an opportunity to think big and deliver results? Can you work on developing a holistic long-term Transportation Network strategy that will optimally flow millions of items from thousands of vendors to tens of millions of customers? Do you enjoy breaking down and solving complex problems for the benefit of a quickly expanding customer base, focusing first on our Customer and working backwards? Do you want to be part of a newly formed and growing organization that is designing and launching new business models across the world? If so, Amazon Last Mile Delivery is looking for you. The Last Mile Delivery team is looking for a Middle Mile Planning Manager to plan middle mile configurations and connectivity for new and existing rural delivery stations across North America.
Amazon Rural Last Mile Delivery is an emerging organization that executes delivery of small parcel and heavy/bulky packages across North America. We merge multiple service types to enhance the customer experience in communities which we don't currently serve.
The Middle Mile Planning Program Manager role will be diving deep into configurations and data while simultaneously thinking big, building long-term strategic designs that optimize for cost, coverage, speed, and, most importantly, Customer experience. The candidate will communicate these designs and strategic visions to leadership across retail, transportation operations, technology teams, and senior leadership.
Influencer: Innovative leader that will identify opportunities and influence organizations to gain support and overcome resistance with data and persuasion.
Leader: Lead teams to consistently deliver valuable projects.
Doer: Deliver end-to-end operations projects, working through the many obstacles along the way.
Communicator: Communicate expectations and requirements equally well with business and technology teams, and capacity to write well-reasoned and data-driven proposals, performing your own data analysis as necessary.
Problem Solver: Utilize exceptional problem-solving skills to work through difficult challenges.
Results driven: Take stretch goals and wow the internal and external customers with exceptional outcomes.
Key job responsibilities
- Utilize exceptional problem-solving skills to work through difficult challenges,
- Define plans and lead project charters in middle mile planning and strategy for RSR that aligns with volume and attainment goals as planned, provides insight into optimized network planning structure and collaborates with stakeholders for timely implementations.
- Provide connections and attainment guidance basing on middle mile viability to stratify selected Metropolitan Service Areas (MSA) for launch in RSR topology planning.
- Regularly review attainment and volume performance in the network and proactively seek out connection improvements building stakeholder buy in and alignment from upstream and downstream partners.
- Communicate status and issues in volume attainment to drive required resources.
- Influences external teams to align with RSR program goals and capabilities, to deliver optimal middle mile solves that eliminate blockers to volume attainment for the network.
- Ideate and unleash all potential solutions including tech for middle mile and prioritizes those implementations to optimize for quality, speed and cost to drive network efficiencies in RSR.
- Lead and solve daily operational issues with various stakeholders and further coordinate with tech/product teams to enable tech/product enhancements.
- Travel domestically up to 25%.
Basic Qualifications
- 3 years of program or project management experience
- 3 years of defining and implementing process improvement initiatives using data and metrics experience
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
- 3 years of driving end to end delivery, and communicating results to senior leadership experience
- 3 years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Company - Amazon.com Services LLC
Job ID: A2887917
Salary : $66,800 - $142,800
