What are the responsibilities and job description for the Program Manager, Operational Excellence, Global Corporate Procurement position at Amazon?
DESCRIPTION
As we rapidly become the world’s largest consumer of corporate services in many categories, the Global Corporate Procurement team is seeking an Operational Excellence Program Manager to join our Procurement team in Arlington, VA.
Are you looking to create and communicate a bold direction that inspires results? Do you think differently and have an interest to drive process improvement look around corners for ways to serve customers? This role will exhibit passion for identifying and implementing strategies to improve operational efficiency across an organization by analyzing processes, eliminating waste, and fostering a culture of continuous improvement
At Amazon, you will have the unparalleled opportunity to drive complex, high-impact programs that touch every aspect of our diverse, fast-paced global operations. As an operational excellence program manager, you will lead cross-functional teams to deliver large-scale business transformations from initiation to successful, high-quality, on-time launch. Leveraging your background and proven ability to quickly grasp intricate challenges, you will devise innovative solutions that optimize people, processes, policies, and technology. You will apply your superior communication skills to persuasively champion your ideas and align stakeholders at all levels in our supportive, growth-minded culture. Are you ready to redefine what's possible in Operational Excellence? Apply now and join the Amazon team driving the future of global technology and innovation.
Every day is Day One at Amazon, where our goal is to leverage suppliers to make better, do better, and be better for our customers, our employees, our partners, and the world at large.
Key job responsibilities
• Drive operational excellence initiatives to define roadmap plans, develop and manage implementation activities.
• Develop documentation and communications for program/process rollout and ongoing support.
• Establish channels for continuous feedback and improvement across the organization.
• Identifying and mitigating potential risks and obstacles by collaborating closely with business partners, key stakeholders, and team members. Ensuring Plan B’s are always in place.
• Actively seeking out opportunities to optimize processes, reduce inefficiencies, and improve overall performance across the organization
• Design processes and procedures that scale with the business’ growth in volume, complexity, and global geographic dispersion.
• Applying tools and techniques from Lean and Six Sigma to streamline processes, eliminate waste, and reduce variation
• Utilizing data to identify trends, root causes of problems, and measure the impact of improvement initiatives
• Leading and supporting change initiatives to ensure successful adoption of new processes and practices
• Working with teams across different departments to identify and implement improvements, ensuring alignment with overall business objectives
BASIC QUALIFICATIONS
Minimum of 5 years experience in operational excellence, continuous improvement, or process improvement roles.
Bachelor's degree in Business Administration, Supply Chain Management, engineering, or related field
Technical Skills:
Lean Six Sigma certification or similar
Process mapping and analysis
Data analysis and interpretation
Project management skills
Soft Skills:
Strong analytical and problem-solving abilities
Excellent communication and leadership skills
Change management expertise
Ability to work cross-functionally and influence teams
PREFERRED QUALIFICATIONS
• Expert understanding of, and deep experience with, multi-step strategic sourcing processes and category management strategies.
• Extremely customer-focused, taking the time to understand the needs of the business.
• Experience working in a large, global, highly matrixed organization, and works easily in multi-business unit project settings; able to facilitate teamwork across corporate boundaries.
• Strong analytical and financial skills including the ability to quickly synthesize, distill and draw conclusions on large amounts of disparate data.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
