What are the responsibilities and job description for the Quality Auditor, AGI Data Services - Ground Truth Quality position at Amazon?
DESCRIPTION
We are seeking a detail-oriented Quality Auditor to join our team at AGI-DS. As a Quality Auditor, you will perform systematic quality assessments within our global network of Data Associates, providing manual review and validation of automated quality measurements. This role is critical in maintaining high standards in data quality for AI development and training.
Key job responsibilities
Conduct quality audits on individual workflows and units delivered by Data Associates
Coach and calibrate Data Associates co-located at your site to improve performance
Provide detailed insights on Data Associate-level quality and identify root causes of issues
Perform manual reviews to validate automated quality measurement systems
Document and report quality findings accurately and efficiently
Perform audits to support deep dives and escalations as needed
Maintain strict compliance with quality standards and procedures
Work closely with Quality Audit Managers to improve processes and implement best practices
Contribute to continuous improvement initiatives within the quality assurance team
BASIC QUALIFICATIONS
Experience in Machine Learning/Data Labeling operations
Strong analytical and problem-solving skills
Excellent attention to detail
Strong communication skills in Business English
Experience with quality management tools and systems
Ability to work in strict compliance with internal guidelines
Understanding of data annotation and quality metrics
Proficiency in Excel and data analysis tools
Ability to work effectively in a team environment
Adaptability to changing priorities and workloads
PREFERRED QUALIFICATIONS
Prior experience in a quality assurance role within the tech industry
Familiarity with AI and machine learning concepts
Experience with speech or language data
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
