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Senior Product Manager - Delivery Experience, Shipment Technologies

Amazon
Bellevue, WA Full Time
POSTED ON 4/8/2025 CLOSED ON 4/22/2025

What are the responsibilities and job description for the Senior Product Manager - Delivery Experience, Shipment Technologies position at Amazon?

DESCRIPTION

Amazon’s Ship Tech (STS) team is responsible for key technology that enables planning, orchestration, and execution of transportation service to deliver billions of packages to Amazon.com customer globally. Our goal is to ensure the best delivery experience for customers across all geographies through a highly scalable, adaptive, and autonomous transportation network.

We are looking for a product leader to drive improvements to Customer Delivery Experience and Cost to Serve Reduction. They will own critical Amazon services that leverage real-time insights and predictive supply chain data across our entire network to drive automation, efficiency, and visibility. These services allow us to identify problems that could impact on-time delivery, take proactive actions to mitigate network and package level problems, and keep customers informed on what is happening.


The ideal candidate is capable of breaking down and solving complex problems, and has a strong will to get things done! You will work on real world problems on a global scale. You own your products end-to-end and influence the direction of our product and technology which impacts hundreds-of-millions of customers around the world. You are a hands-on, pragmatic problem solver that easily balances trade-offs between competing interests. You thrive in a fast-moving team environment where you are able to juggle complex dependencies and requirements while producing optimal solutions.

BASIC QUALIFICATIONS

- 5 years of product or program management, product marketing, business development or technology experience
- Bachelor's degree or equivalent
- Experience working across functional teams and senior stakeholders
- Experience owning/driving roadmap strategy and definition
- Experience in using statistical analysis to identify issues or opportunities for improvement
- Experience with feature delivery and tradeoffs of a product
- Experience as a product manager or owner

PREFERRED QUALIFICATIONS

- Experience in influencing senior leadership through data driven insights
- 5 years of experience designing, presenting, and realizing innovative solution for supply chain and logistics, especially with regards to process optimization and automation
- 5 years hands-on experience in outbound transportation and retail fulfillment processes
- 2 years experience with customer delivery experience

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $124,500/year in our lowest geographic market up to $206,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Salary : $124,500 - $206,000

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