What are the responsibilities and job description for the Sr. Learning Experience Designer, Global Procurement Organization (GPO) position at Amazon?
DESCRIPTION
At Amazon, we're working to be the most customer-centric company on Earth. To get there, we need exceptionally talented, bright, and driven people. We are seeking an accomplished learning experience designer (LXD).
This role supports the Global Procurement Organization (GPO) that creates value for World Wide Operations by sourcing, procuring and managing non-inventory goods and services across 28 countries and multiple business lines. The role collaborates with subject matter experts to identify the most impactful organizational learning needs. The candidate creates activity-rich learning experiences using multi-modal (standard work, microlearning, eLearning, instructor-led learning, proximity learning etc.), customer-obsessed approaches. The role deploys learning using multiple channels including our learning experience platform, Global Procurement University. Candidates measure value to iterate to improve.
The right candidate for this role is a self-starter with dedication to seeing projects through to the end. You must be able to work independently in a collaborative, creative, and ambiguous environment. You will have an eye for detail and determination to hold to high standards. This position involves direct contact with both internal and external stakeholders. The candidate must have an ability to earn and maintain trust.
This role requires up to 30% travel.
Please submit examples of your past learning like a portfolio to review along with the resume.
Key job responsibilities
• Articulate a clear description, benefits, execution plan for managed capabilities, skills, and programs
• Manage multiple content development projects simultaneously
• Select the appropriate subject-matter-experts; collaborate with them to identify measurable pain points and articulate the learning objective
• Create project plan; use sprint methodology to prioritize and execute projects; monitor project progress
• Select the appropriate learning modality balancing frugality with high standards
• Create course outlines aligned to the problem; incorporate learner preferences, cognitive abilities, storytelling to enhance engagement and comprehension
• Develop prototypes and translate prototypes into learner centered, performance-based, activity rich learning assets
• Apply team standards that ensure alignment to the Amazon and GPO brand, accessibility, cultural relevancy, impact
• Deploy learning using effective communication strategies; prepares facilitators as needed
• Leverage science and data-driven approaches to design, deploy and evaluate the effectiveness of learning assets and quickly revises assets to address feedback
• Manage, interpret, and analyze business data to report conclusions and make recommendations based on findings.
• Produce written reports to communicate and gain support for solutions, measurement and evaluation plans.
About the team
We are dedicated to unleashing the full potential of our people by accelerating proficiency across a set of prioritized capabilities; driving business outcomes; promoting a learn and be curious culture; providing leaders with resources to leaders to develop talent; and engaging employees through leadership excellence, extraordinary teaming, and skills to derive meaning in work.
BASIC QUALIFICATIONS
- 5 years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- 7 years relevant experience in an instructional design role
- Bachelor's Degree in instructional design, education technology, or similar field
- Experience developing and implementing department goals and strategies based on broader organization goal
- Expertise using eLearning development tools such as Articulate Rise/Storyline, Camtasia, Adobe Photoshop/Illustrator, and Captivate.
- Experience designing and developing interactive training materials in multiple modalities including ILT, eLearning, video, and/or job aids
PREFERRED QUALIFICATIONS
- 2 years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
- Experience working in or supporting a procurement function like category or supplier management
- Experience managing projects of medium to high scope independently, while working cross-functionally with multiple teams and stakeholders
- Proven work experience designing and delivering training solutions to large organizations
- Experience developing and managing learning experience platforms
- Experience assessing curriculum effectiveness to develop solutions that positively impact learner performance
- Masters in instructional design, graphic design, education technology, or similar field or industry certifications in instructional design, curriculum development, performance improvement, project management, and content-specific certifications as appropriate (e.g. CPTD, CPT, PMP, etc.)
- Advanced multimedia development in audio, video, and/or animation (e.g. Adobe Illustrator, Photoshop)
- Experience with emerging tech trends for content creation (e.g. gamification, VR, xAPI)
- Exceptional ability to earn trust of subject matter experts and stakeholders
- Executive level verbal, written, and interpersonal communication abilities
- Innovative and proactive problem-solving skills with the ability to use judgment in complex and ambiguous situations
- Strong knowledge of and experience with performance and talent management
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
