What are the responsibilities and job description for the Sr. Product Manager Technical, Trust CX Innovations position at Amazon?
DESCRIPTION
Are you looking for an opportunity to move fast and make difference in building responsible and trustworthy AI? Do you care about earning customers trust by ensuring their privacy, and giving them transparency and control over their experience? Devices & Services Trust, Privacy and Accessibility (TPA) organization is responsible for maintaining and raising the trust bar for Amazon customers across a diverse set of 30 Devices and Services (D&S). We offer horizontal services for builders and customer-facing capabilities that provides customers to address trust needs of our global customers and to ensure compliance.
Key job responsibilities
We are seeking an experienced bar-raising Senior Product Manager (Technical) who will drive innovation in privacy, accessibility, and trust solutions for our GenAI platforms. In this role, you will lead cross-functional initiatives between Alexa and D&S organizations, defining and executing product roadmaps for unprecedented GenAI challenges. You'll be responsible for building horizontal, builder-facing capabilities while maintaining an focus on customer experience. Collaborating with engineering, science, and product leaders across multiple organizations, you'll develop tech solutions using world-class GenAI technology. This position requires driving product strategy and execution in an ambiguous, fast-paced environment that demands rapid learning and adaptation.
The ideal candidate combines deep technical expertise with practical experience in large-scale systems. You should demonstrate a strong understanding of AI/GenAI challenges and opportunities, with a proven ability to build reliable, scalable, and high-performance products. Excellence in both technical and business communication is crucial, as is proven experience in problem-solving and innovation. This opportunity allows you to shape the future of privacy, accessibility, and trust in one of the world's fastest-growing GenAI businesses, leveraging your skills to tackle complex problems that have never been solved before.
BASIC QUALIFICATIONS
- 5 years of technical product or program management experience
- Bachelor's degree
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience managing technical products or online services
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
PREFERRED QUALIFICATIONS
- MBA
- Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Salary : $136,100 - $235,200
