What are the responsibilities and job description for the Support Engineer II, Vendor Funding position at Amazon?
DESCRIPTION
Ever wondered how Amazon offers the earth’s biggest selection and still manages to offer lower prices every day to our customers? The Vendor Funding team creates the systems to drive costs lower. Given the rapid growth of our business we apply cutting edge technology to complex business problems.
Vendor Funding team in Amazon is looking for talented support engineers to help with large-scale systems processing billions of transactions supporting Amazon vendors. Vendor funding is essential for Amazon's continued profitability and growth. This job would provide opportunities to grow technical skills as well as gain business awareness while supporting the systems.
Key job responsibilities
- Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services
- Work on operations and maintenance driven coding projects, primarily in Java
- Software deployment support in staging and production environments
- Develop tools to aid operations and maintenance
- Work with engineering team for taking over active support issues and creating a team specific knowledge base and skill set
BASIC QUALIFICATIONS
- 2 years of software development, or 2 years of technical support experience
- Experience troubleshooting and debugging technical systems
- Bachelor's degree
- Experience programming with at least one modern language such as Java, C , or C# including object-oriented design
- Experience in Unix
PREFERRED QUALIFICATIONS
- Experience with AWS, networks and operating systems
- Knowledge of computer science fundamentals such as object-oriented design, operating systems, algorithms, data structures, and complexity analysis
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $52,800/year in our lowest geographic market up to $118,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Salary : $52,800 - $118,100
