What are the responsibilities and job description for the Technical Program Manager, OTS Delivery Software Engineering position at Amazon?
Description
Operations Technology Solutions (OTS) at Amazon is at the forefront of creating, securing, and maintaining advanced technical infrastructure and devices. These innovations span across Amazon's diverse landscape, including Fulfillment Centers, Transportation, Logistics, Specialty Fulfillment, Air, and Pharmacy sectors. Our skilled operators count on OTS to test, certify, deploy, and sustain state-of-the-art network solutions and end-user equipment at approximately 2,500 global sites where Amazon thrives. Committed to exceeding customer expectations, OTS ensures a secure and reliable infrastructure through its extensive network of over 4,000 field technicians and engineers. These professionals are vital in managing the daily operations and growth of Amazon's vast fulfillment and logistics network.
We are looking for a Technical Program Manager with strong knowledge technical knoweldge to solve innovative problems via business processes and technology innovations. They will have high visibility and will own the communication, coordination execution, and delivery of technical vision. They will design, coordinate, and execute technical solutions that scale globally. Managing numerous complex systems and organizations, they will be expected to make appropriate trade-offs between business vs. technical constraints, clearly communicating goals, roles, and responsibilities.
This role is open to other physical locations.
Key job responsibilities
The Successful Candidate Is Able To
There is no typical day in the life of a TPM at Amazon Ops Tech Solutions Team! The role is dynamic, and successful TPMs are able to manage a variety of tasks and context switch as needed from strategic planning to technical decision-making, to tactical execution, and critical time-sensitive problem-solving.
TPMs are responsible for hosting stand-ups and status meetings, developing content for program reviews, managing risks & resources, and keeping schedules up to date and development teams on task.
A TPM may switch between all of these activities throughout the day, or may spend an entire day dedicated to resolving a specific problem, or supporting the team with a hands-on approach, building a prototype, executing a test, or architecting a solution
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.
The benefits that generally apply to regular, full-time employees include:
At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!
About The Team
Ops Tech Solutions Team values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114,500/year in our lowest geographic market up to $197,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Company - Amazon.com Services LLC
Job ID: A2942720
Operations Technology Solutions (OTS) at Amazon is at the forefront of creating, securing, and maintaining advanced technical infrastructure and devices. These innovations span across Amazon's diverse landscape, including Fulfillment Centers, Transportation, Logistics, Specialty Fulfillment, Air, and Pharmacy sectors. Our skilled operators count on OTS to test, certify, deploy, and sustain state-of-the-art network solutions and end-user equipment at approximately 2,500 global sites where Amazon thrives. Committed to exceeding customer expectations, OTS ensures a secure and reliable infrastructure through its extensive network of over 4,000 field technicians and engineers. These professionals are vital in managing the daily operations and growth of Amazon's vast fulfillment and logistics network.
We are looking for a Technical Program Manager with strong knowledge technical knoweldge to solve innovative problems via business processes and technology innovations. They will have high visibility and will own the communication, coordination execution, and delivery of technical vision. They will design, coordinate, and execute technical solutions that scale globally. Managing numerous complex systems and organizations, they will be expected to make appropriate trade-offs between business vs. technical constraints, clearly communicating goals, roles, and responsibilities.
This role is open to other physical locations.
Key job responsibilities
The Successful Candidate Is Able To
- Demonstrated analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases
- Contribute to and influence technical designs
- Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance business needs with technical constraints
- Identify, assess, track and mitigate issues and risks at multiple levels
- Create complex, optimized queries and data pipelines to transform raw data into meaningful reports and dashboards.
- Collaborate closely with business and operations teams to gather requirements and present insights.
- Enable data-driven decision making by aggregating information from multiple sources into actionable formats.
- Innovate new metrics and enhance existing ones to support evolving business processes and ensure long-term sustainability.
- Effectively communicate complex analyses and insights to stakeholders and business leaders, both verbally and in writing.
- Partner across multiple teams to create centralized data tools that address varied objectives and risk profiles.
- Proven track record in supporting Operations through advanced data mining and the creation of impactful front-end products, with a focus on automation and proactive risk management in large-scale, distributed networks
There is no typical day in the life of a TPM at Amazon Ops Tech Solutions Team! The role is dynamic, and successful TPMs are able to manage a variety of tasks and context switch as needed from strategic planning to technical decision-making, to tactical execution, and critical time-sensitive problem-solving.
TPMs are responsible for hosting stand-ups and status meetings, developing content for program reviews, managing risks & resources, and keeping schedules up to date and development teams on task.
A TPM may switch between all of these activities throughout the day, or may spend an entire day dedicated to resolving a specific problem, or supporting the team with a hands-on approach, building a prototype, executing a test, or architecting a solution
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.
The benefits that generally apply to regular, full-time employees include:
- Medical, Dental, and Vision Coverage
- Maternity and Parental Leave Options
- Paid Time Off (PTO)
- 401(k) Plan
At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!
About The Team
Ops Tech Solutions Team values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
- 5 years of technical product or program management experience
- 3 years of working directly with engineering teams experience
- 5 years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Requires travel 25% to Amazon Fulfillment Centers
- Experience developing and executing/delivering product and technical roadmaps
- Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management
- 2 years of software development experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114,500/year in our lowest geographic market up to $197,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Company - Amazon.com Services LLC
Job ID: A2942720
Salary : $114,500 - $197,800
