Vendor Manager, BISS, Amazon

Description

In 2015, Amazon announced the launch of Amazon Business, a new marketplace on Amazon.com that combines the selection, convenience and value customers have come to know and love from Amazon, with new features and unique benefits tailored to businesses.

The Business Industrial and Scientific Supplies (BISS) team is looking for a self-driven Vendor Manager (VM) for strategic management of a key product category. They will play a critical role in managing strategic suppliers to drive the profitability and topline performance for their category and partnering with the Amazon Business team to drive growth.

The VM is responsible for managing the full scope of their category and vendor portfolio, driving the topline performance and profitability for their business. They own the end-to-end vendor relationship, from signing new vendors, leading negotiations, managing promotional activities and resolving operational or logistics issues that impact our customer. They will leverage key metrics to develop customer insights to drive innovation, and will leverage these insights to drive vendor participation in marketing, merchandising and promotional activities in order to drive overall business growth.

The ideal candidate will balance their responsibilities as a VM with setting the vision for new programs and delivering high impact projects. They will be able to effectively work cross-functionally with finance, marketing, operations, sales, compliance, legal, and Amazon Business. This is a great opportunity for a results-oriented, entrepreneurial individual who knows how to identify market needs and opportunities, invent creative solutions to address those opportunities, and build best in class internal processes and programs to improve the supplier and customer experience.

CUSTOMER FOCUS

• Evaluates products and services to continually drive quality of customer experience
• Aggregates and escalates industry trends; ensures team prioritizes customer obsession
• Identifies opportunities to differentiate our customer experience from the competition
  
  

STRATEGY

• Develops long-term strategies and significantly influences cross-category buying processes and standards as well as cross-category vendor negotiations
• Develops and implements action plans based on deep-dive analysis of product line metrics
• Provides recommendation on business opportunities and long-term strategy for multiple sub-categories
  
  

VENDOR MANAGEMENT

• Expands current vendor selection and secures new brand selection for multiple subcategories
• Focuses on strategic holdout or challenging vendors to increase category selection
• Drives strategic negotiations to deliver top- and bottom-line category growth
• Builds long-term relationships by creating value, opportunities for growth, customer acquisition, and brand-building for multiple vendors
• Increases vendor participation through deep knowledge of program opportunities
  
  

BUSINESS OPERATIONS

• Dives deep into inputs and understands the downstream impact of changes to pricing, selection, and convenience for multiple subcategories.
• Owns the Retail P & L for multiple subcategories; develops plans that drive revenue and margin improvement for the business
• Audits all elements of multiple subcategory businesses
• Identifies areas that need vendor attention and directs team to address issues; acts as escalation point, helping team and vendor(s) resolve conflicts
• Identifies scalable changes to the category that automate the product lifecycle management process
• Works with internal technical, cross-category, and tech teams to drive multi-system process changes
  
  

Basic Qualifications

• 3 years of with Excel experience
• 5 years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience
• Bachelor's degree, or 3 years of professional or military experience
• Experience with financial analysis and P&L ownership
  
  

Preferred Qualifications

• Experience managing large data sets and utilizing to drive performance and process improvements
• Experience in vendor negotiations, pricing and promotion, inventory management, and product development
  
  

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,000/year in our lowest geographic market up to $141,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.


Company - Amazon.com Services LLC

Job ID: A2847926