POSITION SUMMARY : Addus is searching for a Service Coordinator to join our team. This position is responsible for coordinating administrative, business and other operational activities such as HR, payroll, A / P, scheduling direct service staff and resolving client issues in conjunction with the Branch Manager or Agency Director. The Service Coordinator ensures that all clients receive the best service possible and according to the care plan.
Hours : Monday through Friday 8 am - 5 pm - 1 hour lunch
Location : Ambercare 832 Highway 60 Socorro, NM 8780
At Addus / Ambercare we offer our team the best :
- Medical, Dental and Vision Benefits
- Monthly Bonus
- Continued Education
- PTO Plan
- Retirement Planning
- Life Insurance
- Employee discounts
Essential Duties :
Oversee the new hire process for all new employees and ensure all documentation is completed timely and accurately.Ensure all employee records (including payroll records) are current, accurate and updated as needed.Collaborate with the Corporate HR team for benefit enrollment processes.On-board and train new branch Administrative employees.Provide thorough, complete follow-through on escalated client complaints and theft claims.Ensure WOTC applications, Forms I-9 and any other applicable paperwork is completed timely for each new employee.Report all new Leave of Absence requests appropriately and assists the HR team with the leave process.Set up training for all new and current employees. May oversee or facilitate classes including quarterly in-service meetings.Coordinate Internal Audit Responses to the Contracts Department and QA team for employee files onlyOversees compliance with HR processes and procedures throughout branchEnsures all required A / P related paperwork is scanned and submitted for paymentFollows up on all Private Duty Hot-Lead Assessments and DepositsSupervises monthly Service Monitoring Calls with state Department on AgingFiles APS Reports and follows up with agency; handles related employee issues as appropriateResponds to and resolves all service complaints filed with the state or state agenciesEnsures the appearance of the branchs open environment is professional : neat, clean, orderly and generally free of clutterSupervises the purchasing and material management functions for all branch office suppliesMaintains a high degree of confidentiality at all times due to access to sensitive informationMaintains regular, predictable, consistent attendance and is flexible to meet the needs of the agencyFollows all Medicare, Medicaid, and HIPAA regulations and requirementsAbides by all regulations, policies, procedures and standardsPerforms other duties as assignedPOSITION REQUIREMENTS & COMPETENCIES :
High school diploma or equivalentPreferred additional education such as a diploma from an accredited vocational school or collegeMust have three to five years of recent experience working in a healthcare environment or related fieldUnderstanding of basic medical terminologyInterpersonal, organizational and communication skillsComputer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling programBilingual PreferredTo apply via text, text 7807 to (575) 205-1296
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Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index. View the full rankings here : https : / / www. / employers / work-wellbeing / work-wellbeing-100-ranking.
