What are the responsibilities and job description for the Scheduling Specialist Home Healthcare position at Ambercare?
Come work for one of the largest Home Health Care companies in the State of New Mexico. Ambercare Homecare is looking for Scheduling Specialist to come join our rapidly growing team in Albuquerque, NM.
We offer:
- Great culture and team atmosphere
- Comprehensive benefits (medical, dental, vision, life/AD&D, disability)
- 401(k) retirement plan with a generous company match
- Generous time off accruals
- Paid holidays
- Tuition Reimbursement
- Employee Referral Program
- Merit Increases
- Employee Discount Programs
- Work/life balance
What Youll Do:
- Confirms patient appointments and perform patient reminder calls according to client guidelines
- Manages client and care providers schedules efficiently
- Tracks and reports daily scheduling metrics and communicates all client scheduling trends to management
- Answers all incoming calls and provide exceptional customer service to all callers, patients, clients and visitors
- Maintains patient records in billing/scheduling system formats and in hard copy when indicated
- Completes patient schedules, forms and all correspondence
- Provides additional billing and customer service support
- Maintains a high degree of confidentiality at all times due to access to sensitive information
- Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department
Qualifications:
- High school diploma required. College degree a plus
- Bilingual in Spanish is a plus
- Experience in a high volume medical office environment required
- Scheduling patients and patient testing preparation experience in a physician office preferred
- Computer Proficiency MS Office
- Ability to work well with others in a professional manner in a team oriented environment
- 2 years in a medical setting preferred
Text to 505-806-1865 to apply
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