What are the responsibilities and job description for the Customer Retention Coordinator position at Ambia Solar?
Job Description
Job Description
Description : Description
Ambia, a leader in the renewable energy sector, is seeking a customer retention specialist. This role presents an exciting opportunity to join a dynamic team and make a significant contribution to our fast-growing organization.
Responsibilities :
Customer Communication :
- Communicate with customers in a way that fosters trust and empathy
- Be the positive interaction that changes a potentially unhappy customer into a customer that respects and trusts Ambia
Retention Effort Coordination :
Process Improvement :
Required Qualifications :
Preferred Qualifications :
Ambia :
Ambia is a residential Solar Panel installer in the United States. Ambia is dedicated to providing homeowners with power for their homes, while offering a unique and quality customer experience from start to finish. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please inform your recruiter.
Requirements :