What are the responsibilities and job description for the Housekeeping Manager - Hourly position at Ambience Hospitality Llc?
A Hotel Housekeeping Manager is responsible for ensuring the cleanliness and maintenance of all guest rooms and public areas within a hotel, while also leading and managing the housekeeping team. They oversee daily operations, including scheduling, training, and performance management, while also maintaining high standards of hygiene and sanitation.
Key Responsibilities:
- Team Leadership: Hiring, training, supervising, and motivating housekeeping staff.
- Operations Management: Developing and implementing cleaning protocols, scheduling shifts, and managing daily activities.
- Quality Control: Inspecting rooms and public areas to ensure they meet cleanliness standards and addressing any issues.
- Budget Management: Managing the housekeeping department's budget, controlling costs, and ensuring efficient resource allocation.
- Inventory Management: Maintaining adequate supplies of cleaning products, linens, and equipment.
- Guest Satisfaction: Addressing guest requests or complaints related to housekeeping services.
- Collaboration: Working with other hotel departments, such as front desk and maintenance, to ensure seamless operations.
- Safety and Sanitation: Ensuring compliance with all health and safety regulations and protocols.
A successful Housekeeping Manager typically requires a combination of relevant experience, strong leadership and communication skills, and a solid understanding of housekeeping practices, safety regulations, and budgeting
Key Qualifications and Requirements:
- Experience: Prefer Several years of experience in a supervisory role within a hospitality setting, particularly in housekeeping.
- Knowledge: Extensive understanding of cleaning products, techniques, and equipment.
- Leadership & Communication: Proven ability to lead, motivate, and communicate effectively with a team, guests, and other hotel departments.
- Organization & Time Management: Strong organizational skills to manage schedules, supplies, and ensure smooth operations.
- Health & Safety: Knowledge of safety regulations and standards.
- Training & Development: Ability to train and develop staff.