What are the responsibilities and job description for the Inside Sales Engineer position at Ambient Enterprises?
Inside Sales Engineer
Do you thrive in an environment with challenging and fulfilling work? Do you like the idea of helping an endeavor reach its full potential? DMG (*an Ambient Company) is a growing sales and distributor company representing major HVAC equipment manufacturers. We have 150 employees and growing! We offer an excellent benefit package, competitive salary, and a great family atmosphere.
We are searching for an Inside Sales Engineer for our office in Castro Valley, CA. This is an exciting opportunity to directly impact our organization and customer outcomes. The successful candidate will have at least 2-4 years of experience in sales, manufacturing and/or engineering. The ability to communicate well and work with others is essential, as this position will interact daily with multiple internal and external teams.
The Inside Sales Engineer is responsible for the following job duties:
- Supporting assigned Outside Sales Engineers to facilitate sales
- Supporting fellow Inside Sales Engineers as back-up, when necessary
- Advising customers with the proper application and selection of the equipment we sell
- Preparing quotes for equipment based on customer input
- Entering orders for the equipment sold by the Outside Sales Engineers
- Detailed tracking of the order process
- Managing the virtual files for all projects in which assigned salespeople are involved
- Using the selection programs provided by our manufacturers to select and configure equipment for design and quoting to contractors
- Assisting customers with technical support on our product lines and maintaining good working relationships through verbal and written correspondence
- Preparing submittals for equipment sold
Experience:
- Engineering Degree (Mechanical, Electrical, or Industrial) preferred, but will consider equivalent job experience.
Critical Skill Set:
- Must be extremely detailed oriented
- Customer service driven
- Solid communication skills, both verbal and written
- Strong computer skills
- Work well in a Team setting
- Thrive in a fast paced, multi-task environment
- NetSuite experience not required, but a big plus
We offer excellent health benefits, a 401(k) Plan, Paid Time Off, Paid Holidays and flexible scheduling.
***Ambient is a collective of HVAC design and implementation experts, each entity esteemed in their respective regions, with decades of experience. Our experts merge craft with care, delivering safety, comfort, and highly efficient, sustainable solutions for spaces that matter most: healthcare, commercial, and residential. We have over 1k employees across the US and Canada.
