What are the responsibilities and job description for the VoIP Technician position at Ambit Solutions, LLC?
Tips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall.
Responsibilities
The VoIP Implementation Technician performs multiple duties in the implementation of a
VoIP Phone System. They perform a site survey and document the existing network
environment. Installation and termination of any new CAT5/6 cables as needed. Places
and connects to the network all new devices associated with the project (VoIP phones,
IP Speakers, ATAs). Installs the new VoIP solution on the client site and interfaces with
a web GUI to set up the initial configurations per client specifications. Provides onsite
client support during the first day of new solution operation. Conducts basic training for
all staff during the first day of use.
Qualifications
Education: High School diploma or equivalent
Technical Skills: Ability to operate hand tools and handheld mobile devices
Skills: Effective communication, outstanding customer service
Abilities: Critical thinking, problem solving, sound decision making, managing priorities
Travel Ability: Daily travel, based in Hoover, AL, with travel throughout the Southeast;
valid state drivers license and safe driving record
Background Check: Must be able to clear a background check and/or drug test to
enter government facilities.
Drug Testing: As a part of our policy to ensure a substance free workplace, Ambit team
members are required to consent to random drug testing.