What are the responsibilities and job description for the Automotive Service Writer position at Ambrosia's Automotive?
Company Description
Ambrosia's Automotive is a family-owned and operated business specializing in advanced diagnostics and repairs for all types of vehicles, from Carbureted to full Electric. The company guarantees all of its work, providing reliable service to customers.
Role Description
This is a full-time on-site role for an Automotive Service Writer located in the Toledo, Ohio Metropolitan Area. The Automotive Service Writer will be responsible for day-to-day tasks such as phone etiquette, ensuring customer satisfaction, providing excellent customer service, utilizing computer literacy, and effective communication.
Qualifications
- Phone Etiquette, Communication, and Customer Satisfaction skills
- Customer Service and Computer Literacy skills
- Experience in automotive industry or mechanical knowledge is a plus
- Ability to work well under pressure and in a fast-paced environment
- High school diploma or equivalent
- Previous experience in a similar role is preferred
