Director, Inside Sales

Job Title: Director, Inside Sales

Reports To: Vice President, Sales Anesthesia

Location: Columbia, Maryland (Onsite)

Are you looking to make a difference in your career and become part of an innovative, global medical device company? Ambu is the industry leader in single-use endoscopy, and we develop, produce, and sell medical devices that enable physicians and medical professionals to save lives on a daily basis. We are led by our values to Take Charge, Team Up, and Be True. If you are excited by the idea of contributing in a fast-paced, fast-growing, international organization where your work can make a real difference, we want you to join our team.

About The Role

As an Inside Sales Director, you will be responsible for recommending, building, and implementing a strategy to maximize the impact of our Inside Sales channel. You will lead, coach, and develop a high performing inside sales team dedicated to driving revenue and generating leads for our Anesthesia Sales organization. This role emphasizes impactful performance, people leadership, team development, and fostering a collaborative sales environment.

Essential Functions And Responsibilities

• Develop & Scale Inside Sales Team: Develop, implement, and oversee ongoing sales training programs, ensuring the team has the knowledge and skills needed for success. Recruit, train, and mentor a team of Inside Sales Representatives to drive performance.
• Sales Strategy Execution: Design and implement inside sales strategies that drive pipeline growth, lead conversion, and revenue generation.
• Execution of Key Initiatives: Lead and support key sales initiatives aimed at increasing revenue, improving customer satisfaction, and driving team success.
• Sales Metrics and Reporting: Track and evaluate team sales performance through key performance indicators (KPIs), leveraging data insights to drive improvements. Proficient in utilizing tools such as Salesforce (SFDC) for comprehensive reporting and analysis.
• Process Optimization: Refine and scale inside sales workflows, leveraging Salesforce for efficiency.
• Onboarding of New Inside Sales Reps: Manage the onboarding process for new hires, providing them with the tools, resources, and training they need to succeed.
• Performance: Conduct regular performance evaluations for team members, offering constructive feedback and establishing development goals. Conduct individual strategy sessions with team members to discuss pipeline opportunities, refine sales tactics, and address any challenges.
• Process Improvement: Identify and implement improvements in the sales process to increase efficiency and effectiveness.
• Fostering New Ideas for Growth: Encourage innovative ideas and solutions to propel business growth and improve sales processes.
• Cross-Functional Collaboration: Work closely with cross-functional teams, including marketing, other sales teams, and customer support, to align sales efforts with company initiatives.
• Conflict Resolution: Address and resolve team challenges or conflicts, promoting a positive and collaborative workplace culture.
• Budget and Resource Allocation: Assist in managing the inside sales department's budget, ensuring resources are effectively allocated to maximize productivity.
• Collaboration with VP of Sales: Foster strong relationships and maintain open communication with executive leadership to align team objectives with organizational goals and drive strategic initiatives.
• Market Insight: Stay informed on industry trends, competitor activities, and market demands to guide team strategies.
• Additional duties as assigned.
  
  

Competencies

• Leadership Excellence: Proven ability to inspire, coach, and lead a diverse team to achieve exceptional results.
• Sales Acumen: Strong understanding of sales techniques, CRM tools, and data-driven decision-making.
• Interpersonal Skills: High emotional intelligence to effectively manage relationships and foster team morale.
• Communication Skills: Exceptional verbal and written communication abilities to influence and build relationships.
• Strategic Thinking: Capacity to develop innovative strategies that align with organizational goals.
• Adaptability: Ability to thrive in a dynamic environment and respond to changing priorities.
• Problem-Solving: Strong analytical skills to identify issues and implement effective solutions.
• Customer Focus: A commitment to delivering exceptional client experiences and understanding customer needs.
• Time Management: Excellent organizational skills to balance multiple responsibilities and meet deadlines.
• Collaboration: Strong ability to work across departments, ensuring alignment with broader organizational goals.
  
  

Minimum Qualifications / Education

• Bachelor’s degree or equivalent work experience.
• Track record of success building and implementing an impactful Inside Sales team, preferably in the medical device or equivalent industry.
• 10 years’ experience in Inside Sales/Sales with a minimum of 5 years of experience leading teams.
• Strong interpersonal skills, including verbal and written communication.
• Knowledge of salesforce or equivalent CRM systems.
• Must role model the Ambu values (Take Charge, Team Up, and Be True) at all times.
• 5-10% overnight travel.
• Open only to candidates local to or within commutable distance to our Columbia, MD office.
  
  

AAP/EEO Statement

Ambu provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.