Office Assistant (Medical Histories)

Overview:

• Check patient insurance benefits and obtain a medical history on the patient prior to their scheduled appointment.
• Communicate pre-operative instructions to the patient.
• Communicate financial responsibilities to the patient.

Duties:

• Communication between AAA and patients is of the UTMOST IMPORTANCE.
• Obtain medical histories of the scheduled patients by asking specific, detailed questions.
• If needed, obtain pre-anesthesia evaluation and/or office visit notes and communicate this information to the Anesthesiologist.
• Relay instructions to the patient/parent/caregiver prior to their appointment. (For example - the types and dosage of medication that they are permitted to take, instructions regarding food and liquid intake, etc.)
• Verify patient insurance information (medical & dental) and level of benefits.
• Verify guardianship of patient and save paperwork in appropriate folder.
• Communicate patient financial responsibilities and collect any fees, deductibles, out of pocket costs, or coinsurance costs.
• Charge credit/debit cards for the following day.
• Contact doctor for premeds and consults. Call in any pre-medications to pharmacy if warranted.
• Answer incoming calls in a timely manner and route callers as required.
• Check voice mail, e-mail and SMS as needed.

Requirements

• Graduation from a high school or GED equivalent with specialized course work in medical terminology.
• Billing and insurance experience desired.
• General office practices such as typing, filing, and accounting required.
• Associates degree preferred.
• Three (3) to five (5) years of increasingly responsible related experience.
• Any equivalent combination of related education and experience.
• Ability to effectively communicate with the public - verbally and in writing. ACCURACY AND ORGANIZATION SKILLS ARE VERY IMPORTANT.
• Ability to effectively communicate with all our doctors, referrals, office staff and coworkers - verbally and in writing.
• Ability to be a good team player - helping coworkers in any way needed.
• Ability to keep office information confidential with respect to patients and doctors.
• Follow all office guidelines set forth by the doctors and the office manager.
• Knowledge of medical terminology is essential. In addition, knowledge of billing and insurance preferred.

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Commute:

• Pittsburgh, PA 15220 (Required)

Ability to Relocate:

• Pittsburgh, PA 15220: Relocate before starting work (Required)

Work Location: In person

Salary : $16 - $20