What are the responsibilities and job description for the Inside Sales CSR-Additives Division position at Amcor, Inc.?
Summary:
Amcor, Inc. with headquarters in Thomson, GA is a privately held manufacturer and supplier to the global plastics industry. The company was founded 25 years ago and operates four divisions, all of which are poised for a period of rapid growth. This role is within the Custom Additives & Chemicals Division, which provides specialty products to plastic manufacturers to improve functional product properties and optimize production costs.
This is a career development position with progressive on-the-job training best suited for candidates interested in joining a growing company towards professional advancement and personal earnings potential. The company is extremely innovative and has grown by following a simple yet powerful philosophy: “to solve customers’ problems and challenges”.
· Reports directly to Vice President, Additives & Polymers
· Schedule: Monday-Friday from 8am-5pm
· Salary: $50,000 to $60,000 Bonus compensation for sales and prospecting
· Location: P7 Additives and Polymers Sales Office
The Preferred Candidate:
To include but not limited to:
- Is an effective communicator with the ability to de-escalate problem situations, relay customer needs to the sales/production team, and independently execute order fulfillment.
- Is well organized and motivated to properly plan ahead for customer orders using forecasting through regular contact with current customer and the Regional Sales Manager.
- Prioritizes maintaining customer relationships and coordinating their various needs and activities including quoting, sampling, order entry, expediting/ order fulfillment/ logistics, problem resolution, etc. for highest customer satisfaction.
- Consistently prospects for and develops new accounts through research, cold calling, lead management, appointment setting, information sharing, quoting and generating new business.
- Develops and maintains a relationship with outside Regional Sales Managers to drive increased account sales and profitability.
- Works cooperatively within a team structure and willing to contribute to the overall development of the additives and chemicals division.
Education and Experience:
- At least 2 years of applicable customer service with demonstrated understanding of the order to cash process including logistics
- Bachelor's degree preferred, but not required.
- Strong administrative abilities with attention to detail and excellent organizational, time management, and follow up skills. Excellent interpersonal communication skills, both oral and written.
Job Functions:
- 50% Clerical-data entry & maintenance
- 20% Personal contact with current customers ie: phone/conference calls, email, in-person meetings
- 20% Personal contact with prospects & leads with priority given to phone/conference calls
- 10% Interdepartmental contact.
Urgently Hiring
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental Pay:
- Commission pay
Education:
- Associate (Required)
Work Location: In person
Salary : $50,000 - $60,000