We are global, we are impacting the lives of millions every day, we are making a difference!  

At Amcor we are inspired to change the packaging industry and are taking on the aspirational challenge to make all our products recyclable or reusable by 2025. Through our products and global footprint, we are in a unique position to truly make a difference in the packaging space. Our products impact the lives of millions of people across the globe every day from food, beverage, pharmaceutical, medical, home- and personal-care, and other essential products. Amcor is a thriving S&P 500 organisation listed both on the NYSE (AMCR) and ASX (AMC) with US$13 billion in sales. We have a proud history dating back to the 1860’s and come a long way from a single paper mill based in Melbourne to becoming the global leading packaging company. Today, Amcor is an international organisation empowering its 50,000 employees in over 40 countries and across 250 sites.   

Will you be next to join our journey towards a more sustainable future? At Amcor we are always looking for talented and passionate individuals who are motivated to make a difference. Working at Amcor means you will have a unique opportunity to be a part of an organisation that is committed to providing sustainable packaging solutions. To find out more about our commitment to sustainability and about Amcor, visit www.amcor.com.  

Job Description

The Quality Manager is responsible for developing, improving, implementing, monitoring and maintaining quality systems and supporting processes to ensure compliance to regulatory requirements for the industries we serve.  The Quality Manager will provide technical leadership within the Quality discipline, driving adherence to systems and maintaining high levels of customer focus.  The Quality Manager is also responsible leading follow-up corrective action and direction of all customer-related quality issues

WHAT YOU GET TO DO

• Puts safety first in all responsibilities including awareness and adherence to all corporate and site environmental, health, and safety policies.

• Be an active member of the plant leadership team

• Serve a the “Management Representative” for audits and other related customer and internal quality inquiries

• Provide leadership to the quality team

• Must have flexibility to support a 24/7 manufacturing facility

• Manage Amcor Plant Quality System and maintain registration to chosen quality standards. 
• Provide leadership and direction during supplier, internal and customer related quality activities, serving as a technical resource in areas of food safety and company quality programs.
• Ensure that food safety and quality systems satisfy and meet at all times all customer specifications, internal and regulatory requirements (ISO, GMP, FDA, Food Safety, Medical, etc.) applicable to industry.
• Ensuring the accurate and timely testing of raw materials, in process and finished products to meet customer and company quality standards.
• Overseeing the appropriate collection, analysis and distribution of testing data.
• Acting as a technical resource and liaison between the department and operations to address and resolve inquiries and problems
• Overseeing the maintenance of the lab and related test equipment, including calibration, repair, servicing ordering supplies, training personnel as needed.
• Managing customer complaint program, including responding to customer complaints in a timely manner and participate in formulation of corrective measures.
• Overseeing compliance to corporate quality procedures including prerequisites, HACCP, GMP, and food safety, revising procedures as necessary.
• Works closely with Operations, Technical and R&D on the introduction of new products and processes
• Manage nonconformities and CAPA system including:
  • Review in-process quality failures and determine the disposition of nonconforming materials.
  • Correspond with customers and suppliers to resolve problems.
  • Lead root cause investigations through to effective long-term resolutions.
• Instruct plant co-workers and encourage use of problem-solving and root cause analysis tools, leading by example.
• Develop and implement appropriate in-process quality inspection plans using effective, cost-conscious methods
• Establish a culture of continuous improvement in Quality.

WHAT WE VALUE

• 5 years of relevant working experience and training in Quality in a manufacturing environment

• Extensive knowledge and hands on experience in implementing and maintaining quality system and food safety system standards

• Experience in Lean Manufacturing, Six Sigma

• Knowledge of the packaging industry desirable

• Knowledge of Quality System Software and Quality Engineering tools

• In-depth knowledge regulatory requirements for Medical, Pharmaceutical and Food packaging products is required

• Knowledge of HACCP/FSSC 22000/SQF/BRC/IMS, ISO 13485/9001

WHAT WE WANT FROM YOU

• Bachelor’s Degree in science or engineering or equivalent experience
• Formal training in problem solving techniques, coaching, facilitating, project management, and team dynamics preferred

Our Expectations

We expect our people to be guided by The Amcor Way and demonstrate our Values every day to enable the business to win. We are winning when:

• Our people are engaged and developing as part of a high-performing Amcor team
• Our customers grow and prosper from Amcor’s quality, service, and innovation
• Our investors benefit from Amcor’s consistent growth and superior returns
• The environment is better off because of Amcor’s leadership and products

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans/Sexual Orientation/Gender Identity

Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you would like more information about your EEO rights as an applicant under the law, please click on the links  "EEO is the and "EEO is the Law" Poster Supplement. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 224-313-7000 and let us know the nature of your request and your contact information.

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