Business Operations Lead

Who are we?

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our approximately 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.89 billion in fiscal 2023.

In one sentence

A trusted advisor to the unit's leadership team, provides leading business & operational support across the unit's functional teams to ensure that the business is running on the specified cadence to achieve defined goals. Ensures collaboration between the unit's functions. Facilitates and leads various internal projects/ strategic initiatives

What will your job look like?

• You will collaborate with key stakeholders and leaders to facilitate the success of operational plans and business programs, ensuring that the business and operations of the unit are running on the specified cadence and delivering on commitments.
• You will provide essential business operational support as well as acting as a sounding board for business issues, adding value to leadership discussions, operational discussions, etc.
• You will facilitate and maintain the budget process for the unit, including definition of strategy, objectives, detailed plans and KPIs and coordinating with different functions in the unit.
• You will interface between different functions in/across unit/s to identify and resolve significant and unique business issues, leveraging his/her understanding of strategic priorities.
• You will lead the execution of various special projects/ task forces/ business improvement initiatives as requested by senior management.
• You will act as the liaison with different functions to ensure that there are uniform and streamlined processes in the unit.
• You will compile information and results from different sources and provides reports and analyses across a range of topics when required.
• You will ensure that there is adequate communication both between and among the various functions within the unit.
• You will be a coach and a mentor for both direct/ indirect reports—while attracting, developing, and retaining talent. Will create an engaging environment, will set and guides individual goals, performance objectives and growth opportunities of your team.
• You will work with different teams and prepare managerial artifacts and ensure timely readiness
• You should have excellent power point and Excel skills. You will love to work with AI tools.

All you need is...

• Bachelor's Degree in Industrial Engineering or Economics
• Minimum of 8 years’ experience in project management / finance / planning and control management
• Managerial experience

Why you will love this job:

• You will be a total influencer and trusted advisor across functional teams to make sure the business is achieving goals on a strategic level.
• You will be a key member of a global, dynamic and highly collaborative team with various possibilities for personal and professional development
• You will have the opportunity to work in multinational environment for the global market leader in its field