What are the responsibilities and job description for the Assistant Dispatcher position at AME Inc.?
About Us: At AME, Inc., we are dedicated to excellence and innovation in the Industrial Contracting, General Contracting, and Operated Crane Rental sectors. We are seeking a motivated Assistant Dispatcher to join our Dispatch Center team and ensure efficient daily operations while maintaining our high standards of service.
Role Overview: As the Assistant Dispatcher, you will report to the Lead Dispatcher and play a pivotal role in supporting the day-to-day activities of the Dispatch Center. Your responsibilities will include scheduling, fielding calls, overseeing the yard and warehouse, and assisting with securing permits.
Key Responsibilities:
- Support the daily activities and operations within the Dispatch Center.
- Assist the Lead Dispatcher in preparing schedules and obtaining necessary permits
- Field calls from drivers, technicians, and operators regarding worksite and schedule concerns, including during after-hours, weekends, and holidays when required
- Oversee the yard, warehouse, and equipment, ensuring proper housekeeping and maintenance in collaboration with the Crane Foreman
- Coordinate with the Equipment Service Manager to ensure all equipment is serviced, maintained, and repairs are scheduled appropriately
- Communicate critical information about schedules, worksites, and permits to field crews, project managers, and the General Manager when needed
Skills and Specifications:
- Strong proficiency with MS Office Suite (Outlook, Word, Excel, Teams)
- In-depth knowledge of tools and equipment within the industry and their applications
- Excellent time management and prioritization skills
- Professional communication skills for phone, email, and other correspondence
- Commitment to providing exceptional customer service
Education and Qualifications:
- High school diploma or equivalent qualification required; an Associate's degree is preferred but not mandatory.
- 1-2 years of experience in a dispatch or office management role.
What AME, Inc. has to offer:
- Medical, Dental, Vision, and Life insurance benefits (other comprehensive coverage offered as well as company paid employee vision and life)
- 401K Retirement Plan company match
- Paid holidays and paid time off (PTO)
Join Our Team: If you're organized, detail-oriented, and ready to contribute to the success of our Dispatch Center, we'd love to hear from you. Apply today and help us maintain operational excellence in the exciting world of operated crane rentals!
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
Work Location: In person
Salary : $19 - $21
