What are the responsibilities and job description for the Customer Service Ambassador position at Amelia Belle Casino?
At Amelia Belle Casino, we're committed to delivering exceptional customer experiences that leave a lasting impression. As a Customer Service Ambassador, you'll play a vital role in ensuring our guests feel welcome and valued throughout their visit.
Job Description
As a key member of our hospitality team, you'll be responsible for providing top-notch service to our patrons in lounges, restaurants, and gaming areas. Your primary focus will be on circulating throughout your assigned workstation, greeting guests with a friendly smile, taking beverage orders, and delivering exceptional service with a personalized touch.
- Ensure prompt and courteous service to all guests, attending to their needs in a timely manner.
- Respond to guest inquiries and resolve any issues promptly and professionally.
- Maintain a clean and organized workspace, adhering to high standards of hygiene and safety.
Required Skills and Qualifications
- Must be at least 21 years of age.
- Six months of related experience preferred.
- Excellent communication and interpersonal skills are essential.
- Able to work effectively in a fast-paced environment, managing multiple tasks simultaneously.
- Ability to lift up to 10 pounds and carry full trays of beverages.
