What are the responsibilities and job description for the Administrative Assistant position at Amenity Pool Services?
We are seeking a dynamic Administrative Assistant to support our growing team in the pool industry. This position is crucial in keeping our office and field operations running smoothly. As the hub between various departments—including customer service, repair, commercial, and residential maintenance—you'll help keep everything organized, on track, and moving forward.
The ideal candidate is detail-oriented, highly organized, and capable of juggling multiple responsibilities. You’ll thrive in this role if you enjoy variety in your workday and take pride in creating efficient systems and exceptional customer experiences.
Key Responsibilities
- Serve as a central support resource for office staff and field teams across departments.
- Submit and track maintenance requests for facilities and equipment.
- Greet and assist visitors and respond to phone, email, and online inquiries in a professional manner.
- Support daily service operations: process service reports, create sales opportunities, send estimates, and schedule work orders.
- Assist the Sales Department by creating estimates and bids within Salesforce.
- Work with Accounts Receivable to follow up on past-due payments and help ensure timely collections.
- Generate weekly and monthly operational reports, including summaries of work orders for assigned departments.
- Maintain accurate filing systems and update internal databases.
- Assist with special projects, events, and other administrative tasks as assigned.
Required Skills and Qualifications
- Proven experience in administrative support, office coordination, or similar roles (e.g., Office Administrator, Sales Rep, or Admin Coordinator).
- Strong communication and interpersonal skills with a focus on customer service.
- Excellent time management and organizational abilities.
- Familiarity with Google Workspace and Microsoft Office; Salesforce experience is a plus.
- Ability to lift 50 lbs occasionally, and perform tasks involving bending, squatting, twisting, and standing.
- High school diploma or equivalent required.
BENEFITS
As a member of Amenity Pool Services, you can expect:
- Medical Benefits, Dental Benefits, Vision Benefits, Healthcare spending accounts (HSA/FSA)
- 401K Benefits
- Employee Assistance Program (EAP)
- Paid Vacation time, Sick time, and Holidays
- Growth opportunities
- A fun, friendly, professional working environment
We are an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sexual orientation, gender identity, national origin, veteran, or disability status.
Other job-related duties may be assigned and could require work outside of the duties listed. This description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; “at will” employment remains.
For more information regarding our career opportunities, please visit our website. All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States
