What are the responsibilities and job description for the Communications/Content Writer position at Amer Technology, Inc?
Job Details
WORK DESCRIPTION:
- Create and support wide variety of communications (emails, technology newsletter, AE Intranet site content and project communications) and presentations for IT business meetings, internal customer updates, project initiatives and company-wide communications.
- Lead change management efforts; develop communication plans and timelines.
- Support continuous improvement efforts with key message development and documentation.
- Support knowledge management processes, including:
- Development and review of technology knowledge base articles (about 20% of work).
- Development of end user training materials for technology systems.
- Development of technology policies, processes and standard operating procedures.
- Create reports in response to internal requests.
WORKER SKILLS AND QUALIFICATIONS (Required):
Minimum (Required):
Years | Skills/Experience. |
8 | Experience working on MS Office Tools/MS365 |
8 | Experience in web information architecture, content management (using a CMS), and user experience design
|
8 | Experience working with SharePoint
|
8 | Experience working cross-functionally with various teams to deliver content |
8 | Strong technical writing and editing skills |
8 | Experience telling a story and creating meaningful content for various audiences |
8 | Experience managing communication projects from beginning to execution. Solid Project management skills |
Preferred (Optional):
Years | Skills/Experience. |
| Degree in English/Journalism/Communications or related fields |
2 | Basic Graphics Design |
1 | Knowledge Base Tool Administration |
