General Manager - Optical

General Manager - Optical At America's Best Summary

The General Manager - Optical at America's Best oversees daily operations of retail optical stores, focusing on customer service, personnel management, and inventory control. They are responsible for achieving profit and sales goals, training and motivating staff, and ensuring a positive customer experience. This role combines retail management expertise with a dedication to providing affordable eye care and eyewear services.

Company Description

America's Best is part of National Vision, one of the largest optical retailers in the United States. The America's Best brand continues to grow, with 1000 stores and counting. Each location combines both parts of the optical equation - eyewear and eye care - into one excellent experience at a single low price.

For more details about America's Best, visit .

At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible.

By overseeing the daily operations of our stores, including personnel management and inventory control, our General Managers keep customers coming back by providing a positive experience from start to finish - and keeping associates happy, too.

How would you like Sundays off? Yes, every Sunday we're closed!

Job Description

What would you do? - The Specifics

• Achieve and maintain the highest level of customer service.
• Monitor and achieve profit, sales and performance goals (i.e. reviewing the P&L).
• Monitor sales results against budgeted.
• Ensure all store associates achieve and maintain the highest level of customer service.
• Investigate and compile competitive information.
• Provide daily and weekly statistics to District Manager and corporate office.
• Ensure store promotions, advertising, and visual merchandising are in place and all associates and doctors are aware of current promotions.
• Hire, supervise and train all store associates.
• Motivate associates to exceed performance standards.
• Interface and maintain appropriate professional relations with the doctor, other National Vision associates and customers.
  
  

Qualifications

Are you the right fit? - The Suitable Talent

• Ability to read, analyze and interpret general business periodicals, technical procedures or governmental regulations.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to calculate figures and amounts.
• Ability to define problems, collect data, establish facts and draw valid conclusions.
• Management experience in retail and/or optical industry.
• Proficient computer skills.
  
  

Additional Information

Taking care of our people

We understand the importance of financial health and security, and because of that, we provide competitive compensation to all Associates - including bonus potential for every position in the store! We also offer a comprehensive benefits package including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount and much, much more. At National Vision, we strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs, access to educational courses and pride ourselves on the ever-increasing amount of promotions from within.

Please see our website to learn more.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.

Keywords

optical retail, general manager, customer service, store operations, personnel management, inventory control, sales performance, staff training, eyewear, eye care