What are the responsibilities and job description for the front desk clerk position at America's Best Value Inn?
We are seeking a friendly and reliable Front Desk Clerk to join our team at our hotel. The successful candidate will be responsible for managing the front desk ,ensuring that all clients receive a warm welcome and comfortable stay. As a Front Desk Clerk, you will be responsible for the following duties that is required.
Checking guest in and out of the hotel
Managing and receiving reservations made online or by phone
Verifying guests payment methods during check in
Assigning rooms to guest and informing them about special offers or promotions
Providing guest with information about the hotel and local attractions
Serving as a host at conferences and events held at the hotel.
Maintaining a positive guest relations at all time with guest.
Communicate with staff and house keeping, maintenance to ensure guest needs are met.
Folding laundry and minor mopping of lobby area.
Make sure area stay neat and organized during shift.
Checking guest in and out of the hotel
Managing and receiving reservations made online or by phone
Verifying guests payment methods during check in
Assigning rooms to guest and informing them about special offers or promotions
Providing guest with information about the hotel and local attractions
Serving as a host at conferences and events held at the hotel.
Maintaining a positive guest relations at all time with guest.
Communicate with staff and house keeping, maintenance to ensure guest needs are met.
Folding laundry and minor mopping of lobby area.
Make sure area stay neat and organized during shift.
