What are the responsibilities and job description for the America's CAR-MART, Inc. is hiring: UX Researcher in Rogers position at America's CAR-MART, Inc.?
Location :
Corp Office Operations AR
Corporate
1805 N 2nd Street Suite 401
Rogers, AR 72756, USA
At America's Car-Mart, we are committed to delivering exceptional customer and associate experiences through innovative technology solutions. As a UX Researcher, you’ll play a vital role in shaping the future of our dealership operations by uncovering user needs and turning insights into actionable strategies.
What You’ll Do :
As our UX Researcher, you’ll be at the forefront of understanding and improving user experiences. Key responsibilities include :
- Designing and conducting user research, including interviews, observations, and usability testing.
- Analyzing qualitative and quantitative data to deliver actionable insights that guide technology investments.
- Creating and maintaining experience documentation, such as journey maps, service blueprints, and rapid prototypes.
- Presenting research findings and recommendations to stakeholders across the organization.
- Collaborating with technology teams to align solutions with user needs and validating designs through testing.
- Managing multiple research initiatives while maintaining rigorous methodologies.
- Synthesizing complex research data into clear insights that balance user needs with business goals.
Preferred Certifications and Requirements :
What You Bring :
This is a full-time position and comes with many benefits plus a fun, teamwork environment. The ideal candidate needs to be self-motivated, able to follow directions, and dependable.
We value our associates and offer a competitive benefits package designed to support your health, financial security, and work-life balance. When you join us, you can look forward to :
Employment is contingent upon your pre-employment background review, drug test, satisfactory MVR, and any state or local requirements for necessary licensure, as applicable.
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