What are the responsibilities and job description for the Small Claims Agent position at America's Car-Mart?
Overview:
We are seeking a highly detail-oriented and organized individual to join our Small Claims Department. The ideal candidate will have a strong proficiency in Excel and Windows, excellent communication skills (both verbal and written), and the ability to review documents while maintaining effective communication with courts and attorneys. Previous collections experience and skip tracing is preferred but not required.
Key Responsibilities:
- Review, format, and manage documents with accuracy and attention to detail.
- Communicate professionally with internal and external parties.
- Assist in the collections process, including tracking and reporting.
- Conduct skip tracing to locate individuals as needed.
- Organize and maintain files, documents, and correspondence.
- Ensure compliance with legal standards and company policies.
- Sharp critical thinking and problem-solving skills a must.
Qualifications:
- Proven efficiency in Excel, Adobe Acrobat and Windows operating systems.
- Strong written and verbal communication skills.
- Ability to manage multiple tasks and prioritize effectively.
- Previous collections experience preferred but not required.
- Familiarity with skip tracing a plus.
- Strong organizational skills and attention to detail.
- Ability to work as an individual and as part of a team.
- Ability to calculate figures and amounts such as discounts, interest, and percentages.
- Must have a valid driver’s license and acceptable driving record.
This is a full time position and comes with many benefits plus, a fun, team work environment. The ideal candidate needs to be self motivated, ability to follow directions and be dependable.
Benefits:
We value our associates and offer a competitive benefits package designed to support your health, financial security, and work-life balance. When you join us, you can look forward to:
- 401(k) Retirement Plan: Secure your future with access to our 401(k) program, including employer contributions
- Stock Purchase Plan: Purchase company stock at a discounted rate, making it easier to become an invested partner in the company’s success.
- Health Insurance: Comprehensive medical coverage to keep you and your family healthy.
- Dental & Vision Insurance: Care for your smile and vision needs.
- Life Insurance: Protect your loved ones with company-provided coverage.
- Disability Insurance: Financial support during unforeseen circumstances.
- Supplemental Benefits: Options for Critical Illness, Accident, and Hospital Indemnity coverage.
- Paid Time Off: Enjoy well-deserved rest and relaxation.
- Paid Holidays: Celebrate special days with your loved ones.
- Employee Assistance Program (EAP): Access confidential support for personal and professional challenges through ENI, including counseling services, financial and legal consultations, health advocacy, work-life resources, and wellness programs.
Employment is contingent upon your pre-employment background review, drug test, satisfactory MVR, and any state or local requirements for necessary licensure, as applicable
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