What are the responsibilities and job description for the Builder Sales Assistant position at America's Floor Source?
About the Role:
We are seeking a highly motivated Builder Sales Assistant to join our team in the Consumer Support Services industry. As a Builder Sales Assistant, you will be responsible for supporting our sales team in achieving their goals by providing exceptional customer service and administrative support. You will be the first point of contact for our clients and will be responsible for ensuring their needs are met in a timely and professional manner. Your attention to detail and ability to multitask will be essential in this role. Ultimately, your contribution will help us maintain and grow our customer base.
Minimum Qualifications:
- High school diploma or equivalent
- 1 years of experience in a customer service or sales support role
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Proficiency with Windows PC applications, including the ability to learn new software platforms
Preferred Qualifications:
- Flooring experience helpful but not required
- Proficiency with Windows PC applications, including the ability to learn new software platforms
- Ability to work independently and as part of a team
- Ability to multi-task, remaining focused and productive in a fast-paced, high-pressure environment
- Excellent organizational skills and attention to detail
- Exceptional verbal and written communication skills
- Strong math skills
- Excellent decision-making and problem-solving skills
- Self-motivated, results oriented, and accountable
Responsibilities:
- Assist the sales team in achieving their goals by providing exceptional customer service and administrative support
- Be the first point of contact for clients and ensure their needs are met in a timely and professional manner
- Maintain accurate and up-to-date records of client interactions and sales activities
- Collaborate with the sales team to develop and implement strategies to increase sales and customer satisfaction
- Stay up-to-date with industry trends and product knowledge to provide informed recommendations to clients
- Transfer information from written work orders to a computer database
- Schedule projects communicating with customers, suppliers and installers, job costing and invoicing.
Skills:
As a Builder Sales Assistant, you will utilize your excellent communication and interpersonal skills to provide exceptional customer service to our clients. Your strong organizational and multitasking abilities will be essential in managing client interactions and maintaining accurate records. Proficiency in Microsoft Office Suite will be necessary for creating reports and presentations. Additionally, your ability to stay up-to-date with industry trends and product knowledge will enable you to provide informed recommendations to clients and collaborate with the sales team to develop and implement strategies to increase sales and customer satisfaction.
