What are the responsibilities and job description for the Bilingual Client Care Coordinator position at America's Home Health Services?
America's Home Health Services is seeking a dedicated and organized Home Care Coordinator to join our growing team. The Home Care Coordinator plays a vital role in ensuring smooth and efficient operations in the care of our patients, working closely with caregivers, patients, and various internal teams. If you're a multitasker with strong organizational skills and a passion for healthcare, we want you on our team!
Key Responsibilities:
- Customer Service & Communication:
- Answer all incoming phone calls professionally and efficiently.
- Assist the marketing team in managing patient admissions and readmissions.
- Data Management & Scheduling:
- Input new patient information accurately into the system.
- Create and manage patient and caregiver schedules to ensure timely and quality care delivery.
- Verify and process employee visits for payroll on a weekly basis.
- Team Collaboration:
- Assist the team in meeting weekly and monthly performance goals.
- Collaborate with the recruitment team to ensure the office's staffing needs are met.
- Multitasking in a Fast-Paced Environment:
- Effectively manage multiple responsibilities while maintaining attention to detail and high standards of service.
Qualifications:
- Previous experience in healthcare or home care coordination preferred.
- Strong organizational and time-management skills.
- Ability to multitask and manage high-priority tasks in a fast-paced environment.
- Excellent communication and customer service skills.
- Proficiency in using computer systems, scheduling software, and basic office applications.
Benefits Include:
- Health, dental, and vision insurance
- Retirement savings program
- 11 Paid holidays per year
- Generous Paid Time Off (PTO) package
- Monthly bonus incentives based on performance
Why Join Us?
At America's Home Health Services, we are dedicated to providing quality care to our patients, and we value the contributions of our team members. As a Home Care Coordinator, you’ll play a key role in ensuring the success of our operations, while enjoying a supportive work environment, career development opportunities, and a comprehensive benefits package.
America's Home Health Services is an "EEO Employer".
Job Type: Full-time
Pay: $40,000.00 - $50,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Opportunities for advancement
- Paid sick time
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- Monday to Friday
Experience:
- Home Care Coordination: 2 years (Required)
Language:
- Spanish (Required)
Work Location: In person
Salary : $40,000 - $50,000
